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Client Account Manager

hace 2 meses


Bogotá, Bogotá D.E., Colombia Torre A tiempo completo
About the Role

We are seeking a highly skilled Client Account Manager to join our team at ITOS. As a key member of our team, you will be responsible for coordinating the provision of payroll consolidation services and other Human Resources services for assigned clients.

Key Responsibilities
  • Coordinate and ensure compliance with all phases of the payroll process for assigned clients, including updates, payroll payments, tax filings, and third-party payments.
  • Generate and/or validate payment and closing reports, both those required by local legislation and those agreed upon with the client globally.
  • Ensure compliance with client requirements and attend meetings to improve processes with the team and assigned clients.
  • Address queries from accounting teams and clients in a timely and accurate manner.
  • Mediate in billing processes and manage cash flow of the payroll process with the Treasury Department.
  • Train clients and local teams in using information systems and technology platforms.
  • Generate reports for the company's internal processes.
  • Ensure compliance with established internal operation protocols.
Benefits
  • Transportation allowance from day 1.
  • Wi-Fi allowance.
  • 3 welfare and/or personal days in the form of paid time off for illness or to deal with personal/private matters.
  • Birthday celebration with a day off.
  • ITOS Leadership Academy Program for high potentials.
  • Minor medical expenses.
  • Telemedicine / supplemental health plan.
  • Participation in the ITOS Sustainability Program.