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Expert Consultant in Logistics and Supply Chain Optimization

hace 2 meses

Bogotá, Bogotá D.E., Colombia SAP A tiempo completo

Join Our Mission to Enhance Global Operations

At SAP, we empower you to excel. Our organizational culture emphasizes teamwork and a collective commitment to improving global operations. We prioritize building a foundation for the future and fostering a workplace that values diversity, flexibility, and a purpose-driven approach. We provide a collaborative, supportive team environment focused on continuous learning, recognizing individual contributions, and offering a range of benefits tailored to your needs.

Key Responsibilities

The Premium Hub-Centre of Expertise (CoE) within the SAP Adoption Services Center delivers specialized knowledge in application and technology domains to provide exceptional support to our MaxAttention, Active Attention, and Value Assurance clientele. As a Senior Consultant in Transportation Management and Logistics, you will evaluate the End-to-End Supply Chain Execution Process for our global clients and communicate your insights and recommendations to IT leaders and executives. Your responsibilities will encompass the following:

  • Facilitate functional design validation workshops, identify potential risks, and propose strategies to enhance business processes, system automation, and investment protection. Senior Consultants are expected to address critical business process design challenges and collaborate closely with SAP development to offer best practices and reference architectures to clients.
  • Support client implementations, offer architectural advice, and share best practices for business processes, enhancing customer productivity, ensuring high levels of satisfaction, and managing infrastructures that enable clients to seize new opportunities.
  • Conduct thorough root cause analyses utilizing technical and programming expertise, delivering solutions and services in complex environments across various fields. The intricate landscape may include on-premise systems, public and private cloud solutions, and troubleshooting issues across diverse systems.
  • Lead critical customer escalations and drive urgent issues to resolution. Through these efforts, SAP and CoE cultivate a trusted advisor relationship with clients. SAP CoE offers a comprehensive range of services covering planning, implementation, operations, upgrades, and ongoing improvement, ensuring optimal performance of SAP solutions and maximum benefits for clients.
  • Act as De-escalation Architects to identify key issues, develop and execute action plans, and analyze system landscapes and technical challenges. Lead assessments of core business processes across all applications and create detailed service plans for clients.
  • Develop expertise and support services for emerging products/components such as Machine Learning and IoT, and formulate concepts for service/business processes and product development. Facilitate knowledge transfer both internally and externally.

Required Skills and Competencies

  • Essential:
    • 4 to 8+ years of experience with SAP products in key areas such as SAP Transportation Management embedded in SAP S/4HANA, SAP SCM, SAP Logistics Business Network, or SAP Global Track and Trace.
    • Strong customer focus and problem-solving abilities.
    • Ability to perform under pressure and navigate ambiguity in a dynamic environment. Must be a self-starter capable of delivering high-quality content within tight deadlines.
    • Exceptional presentation skills, with the ability to design, prepare, and deliver impactful presentations.
    • Confident, communicative, and diplomatic demeanor; strategic and analytical thinking; adept at coordination and decision-making.
    • Team-oriented, proactive in networking, results-driven, and eager to learn.
    • Willingness to travel 30% within the Americas Region.
    • A minimum of a bachelor's degree in mathematics, computer science, or engineering is preferred.
  • Preferred:
    • Technical and development experience in ABAP, Java, BOPF, SAP FPM, and Cloud Foundry.

Language Proficiency

  • English - Proficient in spoken and written form, as support will be provided to clients across the Americas, including LATAM and North America.
  • Spanish - Proficient.
  • Portuguese - Optional.

Embrace Your Potential

SAP innovations empower over four hundred thousand customers globally to collaborate more effectively and leverage business insights. Initially recognized for our leadership in enterprise resource planning (ERP) software, SAP has transformed into a market leader in comprehensive business application software and related services, including database management, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and over one hundred thousand employees worldwide, we are driven by purpose and focused on the future, fostering a collaborative team ethic and a commitment to personal growth. Whether connecting global industries, people, or platforms, we ensure every challenge receives the attention it deserves. At SAP, you can truly excel.

Commitment to Inclusion

SAP's inclusive culture, emphasis on health and well-being, and flexible working models ensure that everyone, regardless of background, feels valued and can perform at their best. We believe that our strength lies in the unique capabilities and qualities each individual brings to our organization, and we invest in our employees to inspire confidence and help everyone realize their full potential. We are dedicated to unleashing all talent and creating a more equitable world.

Equal Opportunity Employer:

Qualified candidates will be considered for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates may be required to undergo a background verification process.

Requisition ID: | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.