Salesforce Business Analyst
hace 2 días
We're seeking a highly skilled Salesforce Analyst to join our team at Third Way Health. As a key member of our team, you will be responsible for analyzing and interpreting data from Salesforce and related third-party systems to identify trends and opportunities for improvement.
Key Responsibilities- Analyze and interpret data from Salesforce and related third-party source systems to identify trends and opportunities for improvement
- Collaborate with the product and patient care teams to understand their needs and develop solutions to improve processes
- Design and implement data analysis workflows and reports
- Provide training and support to patient care team members to ensure they are able to effectively use Salesforce
- Develop and maintain documentation on Salesforce processes, procedures, and configurations
- Monitor and maintain data quality in Salesforce, ensuring accuracy and completeness
- Work across functions to integrate Salesforce with other systems and tools
- Stay up-to-date on Salesforce updates and new features and provide recommendations for implementation
- Bachelor's degree in Computer Science, Information Systems, or related field
- Minimum of 1 year of experience as a Salesforce Administrator or Analyst
- Foundational knowledge of Salesforce configuration, customization, and administration
- Strong analytical skills, with the ability to analyze and interpret data to make informed decisions
- Excellent communication skills, with the ability to communicate complex technical information to non-technical stakeholders
- Ability to work independently and as part of a team, with strong collaboration skills
- Strong communication, both written and verbal (candidates must be fluent in English)
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