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Remote Desktop Support Engineer
hace 7 días
The Remote Desktop Support Engineer position offers a unique chance to join our dedicated team at HCLTech and contribute to delivering outstanding IT services to our clients. As a key member of our support team, you will focus on resolving complex technical issues remotely.
Main Tasks:- Provide expert technical support to clients via phone, email, or chat.
- Develop and maintain strong working relationships with internal teams and vendors.
- Analyze and troubleshoot hardware, software, and network problems.
- Leverage your expertise to evaluate and implement new technologies.
- At least one year of experience in remote desktop support.
- Proven technical skills with Windows Operating Systems and ITSM ticketing tools.
- Exceptional communication skills (verbal and written) in English (C1 level).
