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E-Commerce Operations Manager
hace 3 semanas
About Ingepsy
Ingepsy is a trailblazer in e-commerce, founded six years ago as France's largest e-commerce incubator. Today, it supports over 2,500 companies, including high-potential direct-to-consumer brands. One of its ventures is a fast-growing subscription brand for pet owners, with plans to expand across Europe and into Asia within two years.
We are committed to building a technically advanced, sustainable e-commerce model that positions our brand as a leader in European e-commerce. As an experienced Operations Manager, you will work closely with the COO to translate strategy into action, manage high-priority projects, and ensure departmental alignment.
Job Description
This remote role is ideal for someone who thrives in a fast-paced, high-growth environment. Your primary responsibilities will include:
- End-to-end project management: Oversee and manage critical projects to ensure they meet quarterly goals set by the CEO and COO. Coordinate efforts across departments to keep everyone aligned.
- System setup and improvement: Create efficient, scalable processes using tools like Notion, Google Sheets, and project management software. Focus on clear timelines, accountability, and results.
- Process improvements: Regularly refine our methods to ensure projects stay on schedule, within budget, and achieve the COO's vision.
- Overseeing operations and tracking performance: Maintain KPI standards, track key operational metrics, and document workflows.
- Driving improvements and working autonomously: Take full responsibility for your projects, balance independence with clear accountability to company standards, and proactively tackle minor issues to prevent bigger ones.
- Fostering collaboration and accountability: Implement a clear responsibility matrix, mentor and support teams, and be a cultural ambassador.
Requirements
To succeed in this role, you will need:
- 5+ years of experience in operations management or project management roles in e-commerce or consultancy.
- Experience with Notion, Google Sheets, and other project management tools (e.g., Asana, Monday.com).
- Proven success managing multi-regional projects and ensuring alignment with strategic goals.
- Familiarity with platforms like Shopify, Gorgias, and Google Workspace, or willingness to learn quickly.
What We Offer
You will enjoy:
- A competitive salary range of $85,000 - $110,000 per year, depending on experience.
- Remote work flexibility: Work from anywhere with a global team.
- Growth opportunities: Play a significant role in a high-impact, fast-growth company.
- A dynamic environment: Join a company focused on operational excellence and continuous improvement.
