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Operations Manager

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Juleshq A tiempo completo

Job Title: Operations Manager

Company Overview:

Juleshq is a rapidly expanding company that specializes in water damage restoration services. We provide expertise in Google Ads, website design, SEO, and Google Business Profile optimization to our clients.

Job Description:

The Project/Ops Manager will be responsible for ensuring smooth project delivery, tracking progress, and maintaining strong client communication. This role is crucial in managing both client expectations and internal operations as we scale.

Key Responsibilities:

  1. Oversee project delivery and timelines, ensuring client satisfaction.
  2. Manage client communications, addressing concerns and updates.
  3. Track project progress and KPIs to ensure objectives are met.
  4. Collaborate with the team to optimize workflows and operations.

Requirements:

  • 5-10 years of experience in an agency environment, preferably in marketing.
  • Strong verbal and written communication skills.
  • Ability to handle client objections and manage expectations effectively.
  • Fluency in English required.
  • Familiarity with tools like ClickUp, Go High Level, Slack, Google Workspace, Zoom, and AI tools (e.g., ChatGPT).

Benefits:

  • $2,000-$4,000/month, full-time (160 hours/month).