Quality Analyst Team Lead
hace 1 mes
About TaskUs
We are a global leader in providing outsourced digital services and next-generation customer experience to innovative companies.
Our cloud-based infrastructure enables us to serve clients across various sectors, including social media, e-commerce, gaming, streaming media, food delivery, and ridesharing.
As of June 2021, we had approximately 31,500 employees across twenty locations worldwide.
We value diversity, equity, and inclusion, believing that innovation and performance come from diverse backgrounds and perspectives.
About the RoleThe Quality Analyst Supervisor will be responsible for managing a team of quality analysts and ensuring the highest level of quality standards are met.
- Develop and implement quality control processes and procedures.
- Conduct regular audits and training sessions to improve quality standards.
- Analyze data to identify areas for improvement and develop strategies to address them.
- Maintain accurate records and reports on quality metrics.
To be successful in this role, you should have:
- At least 6 months of experience in managing a team of quality analysts.
- Advanced Excel skills and knowledge of quality tools.
- Strong problem-solving and process improvement skills.
As a Quality Analyst Supervisor at TaskUs, you can expect:
- A competitive salary of $55,000 - $65,000 per year.
- A comprehensive benefits package, including health insurance, paid time off, and retirement plans.
- Ongoing training and development opportunities to enhance your skills and career growth.
- A dynamic and inclusive work environment that values diversity and equity.
We are an equal-opportunity employer committed to providing equal access to opportunities for all applicants. If you need reasonable accommodations during the hiring process, please let us know.
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