Procurement Business Operations Expert
hace 1 semana
Kenvue is a leading consumer goods company that is passionate about delivering exceptional products to its customers. We are currently seeking a highly skilled Procurement Business Operations Expert to join our team.
Key Responsibilities:- Develop and maintain user guides, training materials, and other content related to procurement policies, procedures, and systems.
- Develop and implement strategies to standardize and rationalize procurement content across various platforms and systems.
- Analyze and identify opportunities for improvement within the sourcing operations model.
- Collaborate with stakeholders across procurement and other departments to develop and implement updates to the model.
- Create and maintain comprehensive documentation for all buying channels used by the organization.
- Manage and maintain the procurement knowledge base, keeping it up-to-date and accessible.
- Develop and deliver region and/or category specific content enablement strategy and framework training to support buying channel utilization.
- Provide global external Source-to-Settle content enablement by ensuring a robust
- Work with key partners to identify business requirements to drive content management system changes that support best practices and best in class customer experience.
- Identify opportunities to enhance the customer experience through performance evaluations, tool reviews, usability studies, and other trends.
- Monitor operational performance of efficient buying channel activation and ensure it is provided to business content owners for accountability so they can ensure performance expectations are met.
- Develop and Maintain content related to procurement processes, policies, help cards and best practices documentation.
- Deliver Supplier enablement processes including the following:
- Vendor Registration to Procurement tools
- Catalog Management
- Contract Content Enablement
- Implement enablement best practices specific procurement operations strategy
- Identify synergies & drive complex content enablement projects and initiatives.
- Manage and update content on the procurement internal portal.
- Partner with the procurement teams to translate complex processes into easy-to-understand content.
- Ensure documentation is readable available and easily accessible to internal users.
- Collaborate with project management teams to ensure the latest content materials of new tools.
- Develop and maintain accurate and informative category cards within the procurement system.
- Bachelor's degree in Supply Chain, Finance, Marketing, Communications, or Business related course
- 5+ years business experience in Procurement, or other related experience
- Ability to reinforce a culture oriented on customer experience and focused on continuous improvement while building customer-centric repeatable and sustainable processes
- Content management experience
- Developing or leveraging governance structures
- Project management and organizational skills with the ability to manage multiple priorities in a dynamic and virtual environment
- Self-starter with strong business insight, innovative thinking, planning, and analytical skills required
- Strong ability to articulate recommendations, support a business case, and influence change, while demonstrating a clear value proposition regarding customer experience
- Expertise using analytics to diagnose situations and build business cases for global solutions. Ability to report, analyze, and build action plans with data/metrics required
- Experience working with multi-functional project teams, and a real passion for optimizing user experience
- Ability to work in a global environment across cultures/countries in a highly complex environment
- Proficiency in Microsoft Office, including Excel, PowerPoint, Project, and Visio strongly preferred
- A consistent track record of connecting with internal and external partners, with the ability to build trust and influence decision makers at all levels is required
- Ability to focus on local detail with adherence to global standards required
- Ability to work effectively in a fast-paced environment, handle multiple projects, and daily planned and unplanned operational activities
- Strong presentation skills and can speak across various forums and communicate to broad, diverse audiences
- Advanced English proficiency
- Competitive Benefit Package
- Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More
- Learning & Development Opportunities
- Employee Resource Groups
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