Business Analyst, Planning and Operations

hace 6 días


Colombia Coupa A tiempo completo
About the Role

Coupa is seeking a highly skilled Consultant, Planning & Operations to join our Global Solution Delivery team. As a key member of our team, you will play a critical role in supporting forecasting and reporting initiatives, collaborating cross-functionally with stakeholders at all levels.

Key Responsibilities
  • Manage the pipeline of Professional Services projects in Salesforce and OpenAir, proactively identifying capacity concerns and potential upcoming shortages.
  • Coordinate with solution-delivery leaders on project compliance.
  • Assist with forecasting and reporting, including quarterly reporting for executive KPIs and performance tracking.
  • Provide analysis that supports the business objectives of the Services organization, aligning with the corporate vision.
  • Develop and maintain Salesforce reports to monitor data quality issues.
  • Collaborate cross-functionally to prioritize and execute process and data improvement projects.
Requirements
  • 5+ years of experience in the data domain with a strong business and/or technical background in Master Data Management, Data Quality, and Data Governance.
  • Professional Services Automation (PSA) tools experience recommended.
  • Previous experience in a data-driven, analytics-centric role.
  • Strong Microsoft Excel skills, including experience with pivot tables, analyzing and formatting data, and creating charts and graphs.
  • Excellent communication and presentation skills.
  • Incredible attention to detail, self-starting, and strong organizational skills.
  • Demonstrated progressive experience with remote delivery tools.
  • Ability to execute multiple complex tasks simultaneously.
  • Previous experience with establishing new processes and methodologies.
  • Foundational knowledge of master data concepts, including data cleansing and standardization, data integration, and data enrichment.
  • Experience managing projects.
  • Strong communication skills with the ability to communicate effectively across multiple levels of the organization.
  • Great attention to detail.
  • Proactive, operational orientation.
  • BA/BS degree; MBA or other relevant master's degree a plus.
About Coupa

Coupa is a leading provider of spend management solutions, dedicated to helping companies operate smarter and grow faster. Our AI-driven platform connects and optimizes sourcing, purchasing, supply chains, and financial management. We're committed to ensuring customer success, focusing on results, and striving for excellence.

Coupa is proud to be an equal-opportunity workplace and affirmative-action employer, celebrating diversity and recognizing its value to our customers and employees. We're committed to fostering a collaborative environment infused with professionalism, integrity, passion, and accountability.



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