Digital Payments Specialist
hace 1 día
About the Job
We are hiring a Digital Payments Specialist – LAC to focus on VISA's Digital Solutions like traditional Digital Wallets (Apple Pay, Samsung Pay, Google Pay, Garmin Pay, Fitbit Pay), Visa Direct (instant payment), and API-based services.
This role requires a strong understanding of mobile payments and architecture, including NFC, TSMs, OTA, tokens, secure elements, contactless payments, online/remote payments, QR Codes, cloud-based payments, and chip cards (contact and contactless).
Responsibilities:
- Be the technical reference for digital solutions in LAC Client Services organization and develop a strong partnership with the LAC Product and Client Services teams.
- Manage and troubleshoot escalated technical problems, interfacing with Product Development, Product Management, and/or Operations teams.
- Provide technical implementation assistance to developers.
- Support the projects to certify service providers in the integration with API-based digital solutions, onboard new customers in the digital wallet workspace, and certify customers integrated with the APIs available in the Visa Development Center.
- Educate merchants on how ongoing enhancements of Visa services may benefit their business.
- Participate in requirements, design, and rollout of new products and services.
- Represent Client Support to other departments in the company including sales, operations, product management, and product development.
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