Medical Records Specialist
hace 4 semanas
This is a remote medical records position with BruntWork. The role involves managing medical record requests, communicating with medical providers, and gathering essential documentation for clients.
Job Responsibilities:- Request Medical Records: Use platforms such as CIOX, MRO, and ChartSwap to request medical records and bills.
- Direct Provider Contact: Reach out to medical providers directly to obtain records and ensure timely responses.
- Follow Up with Providers: Make phone calls to medical providers to follow up on record requests, ensuring accurate status updates.
- Client Support: Assist clients over the phone to help them navigate patient portals and access necessary medical information.
- Data Entry and Documentation: Enter and update information in our database accurately, ensuring all records and requests are documented.
- Maintain Confidentiality: Adhere to HIPAA regulations and other relevant guidelines to protect sensitive client information.
- Experience: Proven experience in medical records retrieval, preferably in a legal, healthcare, or insurance setting.
- Systems Knowledge: Proficiency in using medical records request platforms such as CIOX, MRO, ChartSwap, and familiarity with navigating patient portals.
- Communication Skills: Strong verbal communication skills for speaking with medical providers and clients; excellent phone etiquette.
- Organizational Skills: Ability to handle multiple requests, prioritize tasks, and meet deadlines.
- Data Entry: Comfortable with data entry tasks and maintaining an organized, accurate database.
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
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