Medical Records Specialist

hace 4 semanas


Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

This is a remote medical records position with BruntWork. The role involves managing medical record requests, communicating with medical providers, and gathering essential documentation for clients.

Job Responsibilities:
  • Request Medical Records: Use platforms such as CIOX, MRO, and ChartSwap to request medical records and bills.
  • Direct Provider Contact: Reach out to medical providers directly to obtain records and ensure timely responses.
  • Follow Up with Providers: Make phone calls to medical providers to follow up on record requests, ensuring accurate status updates.
  • Client Support: Assist clients over the phone to help them navigate patient portals and access necessary medical information.
  • Data Entry and Documentation: Enter and update information in our database accurately, ensuring all records and requests are documented.
  • Maintain Confidentiality: Adhere to HIPAA regulations and other relevant guidelines to protect sensitive client information.
Requirements
  • Experience: Proven experience in medical records retrieval, preferably in a legal, healthcare, or insurance setting.
  • Systems Knowledge: Proficiency in using medical records request platforms such as CIOX, MRO, ChartSwap, and familiarity with navigating patient portals.
  • Communication Skills: Strong verbal communication skills for speaking with medical providers and clients; excellent phone etiquette.
  • Organizational Skills: Ability to handle multiple requests, prioritize tasks, and meet deadlines.
  • Data Entry: Comfortable with data entry tasks and maintaining an organized, accurate database.
Independent Contractor Perks
  • HMO Coverage for eligible locations
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job


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