Compliance Account Manager Lead
hace 3 días
We are seeking an experienced Compliance Account Manager Lead to join our team. As a key member of our compliance team, you will be responsible for managing all compliance aspects of our customer relationships and leading and motivating a team.
Key Responsibilities:- Lead and mentor the Compliance Account Management team, setting clear objectives, providing guidance, and fostering a culture of compliance excellence.
- Partner with internal teams to prioritize and maximize all our internal knowledge and resources to get the best user experience for our merchants while onboarding their business to dLocal.
- Develop and manage long-term relationships with our merchants for AML compliance requirements.
- Own the end-to-end AML onboarding compliance process, ensuring customer satisfaction, and strengthening our relationship with the merchant.
- Become the "guru" on dLocal for AML onboarding and compliance requirements.
- Monitor SLAs of the onboarding process and ramp-up to ensure that they are successfully executed.
- Bachelor's degree in business, banking, or law supplemented by Compliance and/or Risk Management training.
- 5+ years experience in the Corporate Onboarding space.
- Solid experience leading high-performing teams.
- Commercial mindset with the ability to build merchant relationships.
- Extensive knowledge of payments and/or the banking/finance industry.
- Excellent English communication skills.
- Resilient and have the capacity to challenge and influence while remaining focused on growing a sustainable business.
- Team player that does not shy away from taking ownership.
- Proactive in problem-solving.
- You can structure and prioritize in a high-volume, fast-paced environment and drive a process to completion.
We offer a dynamic and flexible work environment, opportunities for professional growth and development, and a competitive compensation package.
Our Talent Acquisition team is invested in creating the best candidate experience possible, so don't worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process.
Also, you can check out our webpage, LinkedIn, Instagram, and YouTube for more about dLocal.
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