Client Experience Expert
hace 1 semana
About Teleperformance
We are a leading global provider of customer experience solutions, with a presence in over 91 countries. Our company culture is built on innovation, teamwork, and a commitment to excellence.
Job Summary
We are seeking a highly skilled and empathetic Client Loyalty Specialist to join our team. As a Client Loyalty Specialist, you will be responsible for providing exceptional customer service to our telecommunications commercial account.
Key Responsibilities
- Support our commercial account by providing timely and effective solutions to customer inquiries.
- Utilize commercial skills to attract and persuade customers, resulting in increased customer satisfaction and loyalty.
- Work with confidential customer information, maintaining the highest level of discretion and sensitivity.
- Resolve customer interactions efficiently and effectively, with a focus on first-contact resolution.
Requirements
- Advanced English language skills, with excellent communication and interpersonal skills.
- Proven experience in customer-facing roles, with a commercial profile.
- Strong listening skills, with the ability to recognize and respond to customer needs.
What We Offer
- A competitive salary and performance-based bonuses.
- A comprehensive benefits package, including adherence bonuses and paid training.
- A dynamic and supportive work environment, with opportunities for growth and development.
- A range of employee benefits, including coworker fund and volunteering programs.
Join Our Team
-
Technical Solutions Expert
hace 4 días
Bogotá, Bogotá D.E., Colombia Johnson Controls A tiempo completoJob Description**Job Title:** Technical Solutions Expert**Job Summary:** We are seeking a highly skilled Technical Solutions Expert to join our team at Johnson Controls. As a Technical Solutions Expert, you will be responsible for providing expert advice and support to clients regarding the implementation, optimization, and maintenance of electronic security...
-
Expertos En Servicio Al Cliente Medellín Pms
hace 1 mes
Bogotá, Bogotá D.E., Colombia Teleperformance Colombia A tiempo completoEres quien nos falta en el TOP TeamEn eperformance buscamos Experto(a) en Servicio al Cliente. Tendrás una relación directa con los usuarios, promocionando el cliente y su compañía. Mantendrás un conocimiento constante sobre los servicios o productos del cliente y harás seguimiento de los mismos. Esta es la oportunidad perfecta para una persona...
-
Gerente de Ingresos
hace 3 días
Bogotá, Bogotá D.E., Colombia Masaya Experience A tiempo completoEn Masaya Experience, estamos buscando a un profesional apasionado y con visión estratégica para ocupar el cargo de Gerente de Ingresos. Si eres alguien que se siente atraído por el mundo de la hotelería y tienes experiencia en la creación de estrategias comerciales innovadoras, esta es tu oportunidad.Como Gerente de Ingresos, tu misión será diseñar...
-
Cloud Security Expert
hace 1 día
Bogotá, Bogotá D.E., Colombia Universidad Católica de Oriente A tiempo completoAbout the RoleThe Universidad Católica de Oriente is seeking a highly skilled Cloud Security Expert to join our team. As a Cloud Security Expert, you will be responsible for implementing and maintaining security controls across our cloud and on-premises infrastructure, including AWS, Azure, GCP, and container environments.Key ResponsibilitiesInfrastructure...
-
Senior Data Engineer
hace 5 días
Bogotá, Bogotá D.E., Colombia TelevisaUnivision A tiempo completoAbout the Role and TeamTelevisaUnivision is a leading media company in the Spanish-language world, investing in content, people, and properties across digital, streaming, social, audio, linear, and live events. We're expanding our offerings, building on the success of our streaming platform ViX.The Data and Analytics team at TelevisaUnivision for VIX...
-
Gerente de Ingresos
hace 1 día
Bogotá, Bogotá D.E., Colombia Masaya Experience A tiempo completoDescripción del PuestoEstamos buscando un profesional experimentado y apasionado para unirse a nuestro equipo en Masaya Experience como Gerente de Ingresos. En este rol, serás responsable de diseñar y ejecutar estrategias innovadoras para impulsar nuestras tarifas, promociones y paquetes, y maximizar los ingresos de nuestro hotel.ResponsabilidadesDiseñar...
-
Logistics Pricing Expert
hace 4 días
Bogotá, Bogotá D.E., Colombia Kuehne+Nagel A tiempo completoAbout the RoleKuehne+Nagel is seeking a skilled professional to join our team as a Logistics Pricing Expert. In this role, you will be responsible for building and promoting great relationships with colleagues, designing customer experiences that inspire loyalty, and driving business growth.Your Key ResponsibilitiesAnalyze quote requests and ensure accurate...
-
Senior Data Engineer
hace 5 días
Bogotá, Bogotá D.E., Colombia TelevisaUnivision A tiempo completoAbout the Role and Team:TelevisaUnivision is a leading media company in the Spanish-speaking world, investing in content, people, and properties across digital, streaming, social, audio, linear, and live events. We're expanding our offerings, building on the success of our streaming platform ViX.The Data and Analytics team at TelevisaUnivision for VIX...
-
Data Analytics Solutions Expert
hace 4 días
Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completoAbout the RoleWe are seeking a highly skilled Data Analytics Solutions Expert to join our Resilience Analytics team at Scotiabank. As a key member of our team, you will play a critical role in driving a data-driven approach to technology resiliency across the enterprise.Key ResponsibilitiesDesign and implement metrics and data solutions to measure technology...
-
Logistics Pricing Expert
hace 6 días
Bogotá, Bogotá D.E., Colombia Kuehne+Nagel A tiempo completoAbout the RoleWe are seeking a highly skilled Logistics Pricing Expert to join our team at Kuehne+Nagel. As a key member of our logistics team, you will be responsible for building and promoting great relationships with colleagues, designing customer experiences that inspire loyalty, and driving business growth.Key ResponsibilitiesAnalyze quote requests from...
-
Talent Management Expert
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Amadeus A tiempo completoJob TitleP&C GeneralistPosition: People and Culture SpecialistType: Permanent / HybridLocation: Bogota, ColombiaDepartment: P&C GeneralistAbout the Department:The People and Culture team is dedicated to shaping and executing the organization's people strategy, emphasizing employee experience, engagement, and adherence to regulations.Role Overview:The P&C...
-
Data Analytics Solution Expert
hace 4 días
Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completoAbout the RoleWe are seeking a highly skilled Data Analytics Solution Expert to join our Resilience Analytics team at Scotiabank. As a key member of our team, you will play a critical role in driving a data-driven approach to technology resiliency across the enterprise.Key ResponsibilitiesChampion a customer-focused culture to deepen client relationships and...
-
Staff Product Designer
hace 1 día
Bogotá, Bogotá D.E., Colombia Rappi, Inc. A tiempo completoAbout Rappi, Inc.Rappi, Inc. is a leading technology company that is revolutionizing the way people live, work, and interact with each other. We are a team of innovators, thinkers, and doers who are passionate about creating a better future for all.Job SummaryWe are seeking a highly skilled Staff Product Designer to join our team. As a Staff Product...
-
Principal Client Services Expert
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Acronis A tiempo completoAbout AcronisAcronis stands at the forefront of cyber protection, empowering individuals and organizations with advanced technology to safeguard their critical data. We are in search of a Senior Professional Services Specialist who is eager to contribute to our vision of a #CyberFit future.Key ResponsibilitiesServe as the primary liaison for Acronis partners...
-
Treasury Expert
hace 4 días
Bogotá, Bogotá D.E., Colombia Laborintos A tiempo completoAbout the RoleWe are seeking a highly skilled Treasury Expert to join Laborintos, a leading multinational Oil & Gas Company in Saudi Arabia.Key ResponsibilitiesOptimize external debt placement, including through the use of Preferred Funding Entities, to ensure maximum financial efficiency.Develop and implement strategies for Intra Group capital placement...
-
Expert Platform Engineer
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completoRequisition ID: 202345Thank you for considering a career with ScotiaTech, the innovative technology hub of Scotiabank.We are dedicated to fostering a dynamic team that values creativity and innovation in a fast-paced environment, while maintaining a commitment to results within an inclusive and diverse culture.About the TeamThe Global Human Resources...
-
Bogotá, Bogotá D.E., Colombia Applaudo Studios A tiempo completoAbout YouWe're seeking a seasoned SAP expert to join our team at Applaudo Studios. As a Senior SAP Functional Consultant, you'll play a key role in driving business growth through expert financial solutions.Key ResponsibilitiesProvide expert consulting services in the SAP FI module, including understanding and reviewing customizations, as well as overseeing...
-
Data Analytics Solutions Expert
hace 17 horas
Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completoAbout the RoleWe are seeking a highly skilled Data Analytics Solutions Expert to join our team at Scotiabank. As a key member of our Resilience Analytics team, you will play a critical role in driving a data-driven approach to technology resiliency across the enterprise.Key ResponsibilitiesDesign and implement metrics and data solutions to measure Technology...
-
Logistics Sales Expert
hace 4 días
Bogotá, Bogotá D.E., Colombia Teleperformance A tiempo completoAbout the RoleWe are seeking a highly motivated and results-driven Logistics Sales Expert to join our team at Teleperformance. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with our customers, identifying new business opportunities, and driving revenue growth.Key ResponsibilitiesBuild and...
-
Client Solutions Manager
hace 4 días
Bogotá, Bogotá D.E., Colombia TikTok A tiempo completoAbout the Role:We are seeking a highly skilled Client Solutions Manager to join our team at TikTok. As a Client Solutions Manager, you will be responsible for managing and growing post-sale client relationships in your book of business.Key Responsibilities:Develop and execute strategies to grow revenue and expand client relationships.Work closely with...