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Sales and Support Specialist
hace 2 semanas
We are looking for a highly skilled Sales and Support Specialist to join our team at Puulse Marketing. In this role, you will play a key part in driving sales and providing exceptional customer service.
As a Sales and Support Specialist, you will be responsible for engaging with potential new customers, understanding their needs, and recommending the appropriate products or services offered by Puulse Marketing. This includes being on video calls with new customers to integrate our software with their social media profiles and CRMs.
Key Responsibilities:
- Understand customer needs and recommend suitable products or services.
- Provide clear explanations of our products/services, highlighting key benefits and features.
- Create a welcoming atmosphere during introductory calls, addressing client queries and showcasing our products.
- Deliver exceptional customer service through prompt responses and issue resolution.
- Follow up with potential customers to close sales and meet sales targets.
- Maintain accurate customer records in the CRM system.
- Collaborate with the sales team to enhance sales strategies and boost customer conversion rates.
Required Skills and Qualifications:
- Excellent computer skills and a positive attitude.
- Patience and persistence when dealing with customers.
- Proven experience in sales or customer service.
- Outstanding communication and interpersonal skills.
- Strong negotiation and persuasion abilities.
- Ability to thrive in a fast-paced, target-driven environment.
- Proficiency in using CRM software and Microsoft Office Suite.
- Organized with strong time management skills.
- Female candidates are preferred.
Benefits:
- Competitive salary starting at 800 USD per month.
- Collaborative and supportive work environment.
- Opportunities for professional growth and development within a dynamic team.
- Chance to make a meaningful difference in client experiences.
