Senior Business Operations Specialist
hace 2 días
Job Overview
We are seeking a skilled Senior Business Operations Specialist to join our team at Diageo. As the first point of contact for customers, you will be responsible for delivering high-level customer service and ensuring on-time, in-full shipments.
About the Role
This role acts as a link between the Customer Service Department and Supply Team, managing relationships with 3PLs and collaborating with Supply Chain and Customer Service teams.
Key Responsibilities
Proactively manage customer relationships, handle invoice corrections and stock reconciliation, and provide transparency on orders versus forecast.
Responsible for accurate communication between Diageo and customers, improving customer satisfaction levels and order entry accuracy.
Requirements
The ideal candidate will have strong networking, influencing, and communication skills, with the ability to build credible relationships with customers and internal stakeholders.
Compensation Package
We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience, plus additional benefits such as health insurance, retirement plan, and paid time off.
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