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Healthcare Operations Specialist

hace 1 semana


Bogotá, Bogotá D.E., Colombia Sagan Recruitment A tiempo completo

We are seeking a highly organized and proactive Patient Coordinator to join our team at Sagan Recruitment. The ideal candidate will be responsible for managing patient communication, scheduling, and clinic operations while ensuring an exceptional patient experience.

About the Role:

The Patient Coordinator will serve as the primary point of contact for patients, ensuring clear and efficient communication. This includes managing patient emails, inquiries, and follow-ups to maintain a high-touch experience.

Key Responsibilities:
  • Schedule consultations and follow-up appointments with precision.
  • Oversee the Quarterly Blood Draw process ordering, tracking, and scheduling lab reviews.
  • Maintain and update patient records in Tebra (EMR) and other systems.
  • Work closely with the doctor and leadership team to refine processes.
Requirements:
  • Experience in patient coordination, clinical administration, or healthcare concierge roles.
  • Fluent in English with excellent written and verbal communication.
  • Advanced organizational and multitasking skills.
  • Ability to work independently and take ownership of responsibilities.
  • Proficiency in Tebra (EMR or similar), RingCentral, Dropbox, and Google Workspace.
  • Familiarity with longevity medicine, functional medicine, or high-performance healthcare (preferred).