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Credit Solutions Expert

hace 1 semana

Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo
Job Overview

We are seeking a highly skilled Customer Service Associate to join our dynamic team at Bruntwork. As a key member of our credit solutions department, you will play a vital role in helping individuals achieve financial stability.

About the Role

In this exciting career opportunity, you will be responsible for providing exceptional customer service and support to clients seeking credit repair and settlement services. Your primary duties will include:

  • Serving as the primary point of contact for customers, addressing inquiries about credit repair and settlement services with professionalism and empathy.
  • Navigating complex financial conversations using carefully crafted scripts, ensuring accurate and compliant information delivery.
  • Maintaining meticulous attention to detail in all customer interactions, ensuring high-quality service and adherence to company standards.
Requirements

To be successful in this role, you will need to possess excellent English reading and comprehension skills, with the ability to articulate complex information clearly and concisely. Additionally, you should have strong attention to detail and proven ability to follow scripts accurately in a customer service environment. Basic understanding of credit and financial concepts, with a willingness to expand knowledge in these areas, is also essential. You will work efficiently in a fast-paced, growth-oriented setting, utilizing your problem-solving abilities and customer-centric mindset to deliver exceptional results.