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Regional Business Development Manager

hace 2 semanas

Bogotá, Bogotá D.E., Colombia NielsenIQ A tiempo completo
Regional Client Support Lead Latam

Job Overview

NielsenIQ is committed to providing exceptional client experiences and driving business growth through strategic partnerships. We are seeking a highly skilled Regional Client Support Lead to lead our efforts in Latin America.

Main Responsibilities

  1. Client Relationship Management
  • Develop and maintain strong relationships with key clients in Latin America.
  • Analyze client needs and preferences to inform business strategy.
Strategic Planning
  • Collaborate with global Customer Care and regional leadership to prioritize client needs.
  • Develop and execute strategies to drive client satisfaction and retention.
Operational Excellence
  • Lead cross-functional teams to deliver high-quality solutions that meet client needs.
  • Ensure timely and effective issue resolution.
Communication and Collaboration
  • Communicate effectively with clients, internal stakeholders, and external partners.
  • Collaborate with cross-functional teams to achieve business objectives.

Requirements

  • Senior manager current position.
  • +5 years of relevant experience.
  • Experience in NielsenIQ in Core products: RMS and/or CPS (Mandatory previous experience in the company).
  • Advanced English level (B2-C1).
  • Solid sales skills and personal interest in client management, relationship building.
  • Networking skills.
  • Basic technical knowledge (Ops/DS).