Clinical Operations Specialist

hace 5 días


Bogotá, Bogotá D.E., Colombia CRG A tiempo completo

CRG is a leading organization in the field of clinical operations, and we are currently seeking an experienced Clinical Operations Coordinator to join our team.

  • As a key member of our team, you will be responsible for fostering positive relationships with providers through effective communication, addressing inquiries and concerns, and conducting phone calls to ensure seamless collaboration.
  • Fluency in both Spanish and English is essential to effectively communicate with a diverse range of providers, allowing us to provide exceptional support and services.
  • Administrative tasks associated with provider relations will include data entry, documentation, scheduling, and saving/labeling claims/statements/invoices.
  • You will demonstrate a friendly and engaging demeanor to build rapport and trust with providers, utilizing persuasive communication skills to encourage participation and cooperation.
  • Additionally, you will perform other administrative tasks to provide support to our financial and clinical teams.

Requirements:

  • A high school diploma or equivalent is required for this role.
  • Proficiency in spoken and written Spanish and English is essential for successful communication with providers.
  • Experience in administrative assistant roles is preferred, along with excellent communication and interpersonal skills.
  • Strong organizational abilities with attention to detail are necessary for managing multiple tasks and priorities.
  • Previous experience in customer service or provider relations is desirable, as well as proficiency in Microsoft Word, Excel, and Outlook.
  • Fluency and clarity in English are required for effective communication.

Benefits:

  • Opportunity to work with a dynamic team in the field of clinical operations.
  • Chance to develop and expand your professional skills and expertise.
  • Competitive compensation package.


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