Appointment Coordinator

hace 2 días


Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo
Job Opportunity

We are seeking a highly skilled and motivated individual to join our team as an Appointment Setter. This is a remote position that offers a unique opportunity to work from home and be part of a dynamic team.

As an Appointment Setter, you will be responsible for managing a high volume of outbound calls daily, working with a database of approximately 1,500+ contacts, and striving to increase workshop attendance rates from 60% to 80%+. You will also be responsible for reducing appointment no-show rates from 30% to 15% or less, and incentivized with commissions whenever targets are met.

Key Responsibilities:

  • Make outbound calls to confirm attendance for upcoming workshops and seminars
  • Follow up with no-shows to reschedule their attendance for future events
  • Confirm booked appointments to reduce no-show rates
  • Update CRM system with latest client information and interaction details
  • Provide feedback to the marketing team on common reasons for no-shows or cancellations

Requirements:

  • Excellent phone communication skills with a professional and friendly demeanor
  • Experience in appointment setting, sales, or customer service
  • Proficiency in using CRM systems and VoIP software
  • Ability to handle objections and persuade clients to attend events or appointments
  • Strong organizational skills and attention to detail

Perks of Working with BruntWork:

  • Permanent work from home
  • Immediate hiring
  • Steady freelance job


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