Appointment Coordinator
hace 2 días
We are seeking a highly skilled and motivated individual to join our team as an Appointment Setter. This is a remote position that offers a unique opportunity to work from home and be part of a dynamic team.
As an Appointment Setter, you will be responsible for managing a high volume of outbound calls daily, working with a database of approximately 1,500+ contacts, and striving to increase workshop attendance rates from 60% to 80%+. You will also be responsible for reducing appointment no-show rates from 30% to 15% or less, and incentivized with commissions whenever targets are met.
Key Responsibilities:
- Make outbound calls to confirm attendance for upcoming workshops and seminars
- Follow up with no-shows to reschedule their attendance for future events
- Confirm booked appointments to reduce no-show rates
- Update CRM system with latest client information and interaction details
- Provide feedback to the marketing team on common reasons for no-shows or cancellations
Requirements:
- Excellent phone communication skills with a professional and friendly demeanor
- Experience in appointment setting, sales, or customer service
- Proficiency in using CRM systems and VoIP software
- Ability to handle objections and persuade clients to attend events or appointments
- Strong organizational skills and attention to detail
Perks of Working with BruntWork:
- Permanent work from home
- Immediate hiring
- Steady freelance job
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