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Senior Inventory Optimization Analyst
hace 2 meses
Join the Innovators in Flexible Living Hospitality
EMAPTA is at the forefront of transforming the hospitality and real estate sectors through a unique model that integrates apartment living, vacation rentals, and hotel services into a cohesive experience. Since our inception, we have rapidly evolved into a prominent player in the flexible living market across major urban centers. Our innovative approach utilizes advanced technology to develop versatile properties that cater to both short-term visitors and long-term residents. At EMAPTA, we pride ourselves on fostering a culture of creativity, teamwork, and accountability. By becoming part of our team, you will contribute to reshaping how individuals experience travel and residence, ensuring that every stay feels like home, regardless of location.
Your Role: Key Responsibilities
As a Senior Reservations Analyst, you will be instrumental in enhancing inventory management, optimizing revenue streams, and providing outstanding service to both guests and residents. Your analytical skills will be vital in managing data to inform strategic decisions that drive our success.
- Support the management of our latest property by ensuring effective inventory utilization to boost revenue.
- Work collaboratively with various internal teams, including Revenue, Sales, Accounting, and Operations.
- Identify potential opportunities or risks impacting customers or the business, taking initiative to implement solutions in partnership with operational teams and management.
- Maintain an in-depth understanding of pricing structures, room categories, and offerings across current and future properties; ensure accurate loading of rates and inventory into relevant systems.
- Review reservations to confirm they align with the correct pricing structures and ensure all necessary information is accurately configured.
- Manage both new and existing reservations from various internal stakeholders, including corporate and group bookings.
- Act as the primary authority on inventory, conducting analyses of room availability, pricing, and revenue metrics.
- Prepare and distribute comprehensive reports on inventory usage, including daily, weekly, and monthly summaries, along with additional reports as needed.
- Develop weekly forecasts to project occupancy levels and align inventory needs; share forecasts with relevant departments.
- Assist in compiling reports and relevant data for the operations team.
- Establish and update all pricing codes within revenue management systems.
- Conduct data collection, entry, and strategic analysis.
- Demonstrate leadership within the property, showcasing a proactive attitude and readiness to take initiative.
- Dedicate a significant portion of your time to accounting responsibilities, including data analysis, reporting, and strategic recommendations to enhance property performance.
- Oversee guest relations for both hotel guests and long-term residents, ensuring high levels of service and satisfaction.
- Engage in cross-departmental collaboration, providing and receiving constructive feedback to improve processes.
- Maintain an innovative and inquisitive mindset; contribute to the development and documentation of standard operating procedures (SOPs) and structured processes.
Qualifications
Essential Skills & Experience
- Proactive, results-oriented individual capable of working independently and devising innovative solutions to complex challenges.
- Detail-oriented and systematic approach, complemented by strong administrative capabilities to ensure a seamless customer experience.
- Adaptable and an exceptional problem solver; thrives in fast-paced, dynamic environments and is self-motivated.
- Strong individual contributor with a collaborative mindset; willing to take on additional responsibilities for the team's benefit.
- Accountable and action-oriented; enjoys taking ownership of tasks and outcomes.
- Enthusiastic learner with a keen interest in identifying revenue opportunities; intrigued by the dynamics of the hospitality and consumer sectors.
- Passionate about the influence of pricing strategies on customer behavior and revenue generation.
- Effective communicator with a strong habit of documenting decisions and providing regular updates.
- Ideally, possesses over 5 years of experience in real estate and accounting.
Benefits
What We Offer: Perks & Benefits
- Standard 5-day workweek
- Comprehensive prepaid medical coverage
- Provision of work equipment (laptop, mouse, headset)
- Indefinite term contract
- Additional vacation days that can be monetized
- Direct interaction with clients
- Opportunities for career advancement
- Diverse and inclusive work environment
- Prime office locations
- Professional development opportunities through Emapta Academy
Join Our Team at EMAPTA
Become part of EMAPTA and contribute to our mission of redefining global outsourcing. We have been at the forefront of personalized outsourcing solutions, enabling businesses to thrive with tailored teams and seamless integration. Our commitment to excellence is reflected in our modern facilities, competitive compensation, and a supportive work environment that promotes professional growth. With a diverse client base and a talented workforce, EMAPTA continues to set industry benchmarks. We value your skills and support your career aspirations.