Global Learning Innovation Leader

hace 1 mes


Colombia TeleTech Holdings, Inc. A tiempo completo

Global Learning Innovation Leader


About the Role:


We are seeking a highly skilled Global Learning Innovation Leader to join our team. This is a remote opportunity in Colombia.


Your Key Responsibilities:


You will be responsible for driving TTEC's new learning strategy, researching and analyzing emerging trends in learning, science, and technology, and providing expertise and thought leadership in learning technology/edtech.


You will oversee the analysis, selection, testing, and use of learning solutions that meet client business needs and performance gaps, identified by Operations, Sales, Learning Solutions, and Learning Delivery teams.


As a trusted advisor, you will serve internally and externally by providing learning innovation, technology expertise, and upskilling and reskilling on AI-enabled learning design, delivery, coaching, and performance tools.


Your Ideal Profile:


To succeed in this role, you should have a Bachelor's degree in IT/computer science/educational technology/virtual learning or similar field, with 10 years of progressive experience in learning design and delivery processes, knowledge of current and emerging technologies in L&D, and providing expertise and thought leadership (consultancy) in learning technology/edtech.


You should also be proficient in MS Office, have excellent analytical and problem-solving skills, and exceptional communication skills (both verbal and written).


What We Offer:


We offer a supportive work environment, an inclusive culture, and community-minded organization where giving back is encouraged.


You can expect a competitive salary of $130,000 per year, plus benefits including paid time off (PTO), wellness and healthcare benefits, and tuition reimbursement.


About TTEC:


TTEC is an award-winning company that helps companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.


We are proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Earn Your Place:


This is a unique opportunity to take your career to the next level as a Global Learning Innovation Leader at TTEC.



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