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Global Technical Solutions Expert
hace 1 semana
The Global Technical Solutions Expert is a key member of our team, responsible for providing advanced technical assistance to clients worldwide. This role requires strong analytical and problem-solving skills, as well as excellent communication and collaboration abilities.
Key Responsibilities- Analyze and consolidate performance data and statistics to identify trends and patterns.
- Design and develop tools for automation and process improvement in various software languages.
- Support and maintain existing applications and databases, troubleshooting issues and debugging code.
- Manage escalations from other work groups within the team, relating to integration solutions and product offerings.
- Field escalated tickets from Risk & Identity Support teams globally, analyzing data and contributing to business goals.
- Develop software user interfaces using internal tools and frameworks, ensuring high-quality and secure solutions.
- Experience in customer support roles in software, financial, or information services industries.
- Strong analytical and problem-solving skills, with attention to detail and ability to prioritize tasks.
- Excellent written and verbal communication skills, with ability to collaborate with cross-functional teams.
- Programming experience in multiple development languages, with knowledge of database management and network troubleshooting.
Visa Inc. is a global leader in payments technology, committed to empowering businesses and individuals worldwide. As a hybrid employee, you will have the flexibility to work from both remote and office locations, with a focus on delivering exceptional results and exceeding client expectations.
