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At Upwork, we're seeking a seasoned DevOps engineer with a passion for solving complex problems and integrating diverse technologies. As a Senior Platform Tooling Engineer on our Platform Engineering team, you'll play a pivotal role in supporting both our core Marketplace business and our rapidly expanding AI and Machine Learning business unit, Umami.

Key Responsibilities
  • Design and implement CI/CD pipelines using Jenkins, Tekton, and GitHub Actions to streamline software development life cycles.
  • Lead the migration of thousands of pipelines and microservices to GitHub Actions, ensuring minimal disruption and enhanced efficiency.
  • Provide on-call support during Pacific Time Zone business hours (9 AM - 6 PM PT) to address incidents, troubleshoot issues, and assist our AI/ML business unit with their unique technical requirements.
  • Develop automation workflows using Argo Workflows and Kubernetes, integrating various technologies to create cohesive and efficient systems.
  • Collaborate with internal stakeholders to understand their needs, set expectations, and deliver solutions with empathy and clear communication.
  • Contribute to the maintenance of our existing platform and the development of our new platform based on modern Cloud Native principles.

We value initiative, collaboration, and the freedom to innovate. At Upwork, everyone has the opportunity to propose solutions and contribute meaningfully without unnecessary hierarchy.

Requirements
  • Minimum 5 years of experience in DevOps or Platform Engineering roles, with a strong focus on CI/CD pipelines and automation.
  • Deep understanding and hands-on experience with AWS services, including IAM, ECR, S3, RDS, and EKS.
  • Proven experience deploying and managing applications in Kubernetes environments, especially using AWS EKS.
  • Familiarity with infrastructure as code using Terraform.
  • Excellent problem-solving skills, with the ability to think in terms of system design and integration.