Business Operations Coordinator

hace 2 semanas


Bogotá, Bogotá D.E., Colombia World Courier de Colombia S.A. A tiempo completo

As a Business Operations Coordinator at World Courier de Colombia S.A., you will play a vital role in ensuring the smooth execution of Depot to Site distributions, providing exceptional customer service, and maintaining effective internal communication.

Job Overview

This is a full-time position that requires a high level of customer service, issue resolution, and internal communication skills. The ideal candidate will be responsible for coordinating activities with medical sites, handling shipments, and using technical tools to ensure timely and cost-effective results.

The successful candidate will have strong analytical and organizational skills, with the ability to work quickly and accurately under time and volume constraints. Additionally, they will possess excellent interpersonal and communication skills, capable of generating customer confidence.

Responsibilities
  • Contact and coordinate with medical sites to arrange Depot to Site distributions
  • Handle customer inquiries and resolve issues promptly and professionally
  • Maintain accurate activity records and generate efficient communication flows
  • Edit and maintain shipments on TMS or other applicable systems
  • Use and maintain technical tools such as Sharepoint, Jetstream, TMS, Optiview, Filebound, and others
  • Communicate effectively with national and international offices stations as needed
Requirements
  • Bachelor's degree in Foreign Trade, Business Administration, Logistics, Industrial Engineering, or related field from an accredited university
  • Intermediate written and oral English skills
  • Ability to work quickly and accurately under time and volume constraints
  • Strong interpersonal and communication skills
  • Good analytical skills
  • Strong organizational skills, attention to detail, and teamwork
  • Basic computer skills, knowledge of Microsoft Word, Excel, PowerPoint, and Outlook
Benefits

World Courier de Colombia S.A. offers a competitive salary range of $550-$750 per month, depending on experience, plus additional benefits such as basic life insurance, personal accident insurance, business travel accident insurance, and EAP resources. Other country-specific benefits may also be provided.



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