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Business Intelligence CX Specialist

hace 1 semana


Medellín, Antioquia, Colombia Rockwell Automation A tiempo completo

At Rockwell Automation, we are committed to helping manufacturers improve productivity, sustainability, and agility.

We are seeking a skilled CX Analytics and Strategy Lead to join our team. This role will involve analyzing customer feedback data, developing strategic plans, and implementing initiatives to drive business growth.

  1. Analyze Customer Feedback Data
  2. Develop Strategic Plans
  3. Implement Initiatives
  4. Measure and Evaluate Performance
  5. Communicate Results to Stakeholders

The ideal candidate will have experience in data analysis, strategy development, and project implementation. They will be able to analyze complex data and develop clear, actionable recommendations.

As a CX Analytics and Strategy Lead, you will report to the Customer Experience Strategy & Governance Leader. You will be part of a global team with remote colleagues and will have the opportunity to work on challenging projects.

  • Comprehensive mindfulness programs
  • Volunteer Paid Time off
  • Company volunteer and donation matching program
  • Employee Assistance Program
  • Personalized well-being programs