Senior Workflow Manager: AI-Driven Network Capacity Leader

Amazon is seeking a Manager-Workflow for Customer Experience Metrics in Bogotá. The role leads a team of Business Analysts focused on shift planning, scheduling, headcount alignment, and operational improvements across multiple sites and time zones. The position emphasizes AI-driven transformation, capacity planning, and performance reporting to protect...

Amazon is seeking a Sr Workflow Manager for Network Strategy and Performance in the Colombia CS network. The role leads Workflow Managers and Analysts across multiple countries to translate forecasts into staffing plans, optimize shifts, and protect service levels while driving cost efficiency. Responsibilities include governance of KPIs, AI-driven...

Applaudo seeks an experienced Product Manager who can translate complex business needs into clear product requirements. You will work with stakeholders across the business and tech teams to prioritize scope, write user stories, and define acceptance criteria. You will leverage AI tools, maintain documentation, support UAT, and help drive the product roadmap...

Applaudo seeks an experienced Product Manager who can translate complex business needs into clear product requirements. You will work with stakeholders across the business and tech teams to prioritize scope, write user stories, and define acceptance criteria. You will leverage AI tools, maintain documentation, support UAT, and help drive the product roadmap...

Description Sr. Workflow Manager owns end-to-end Workflow execution across Amazon Customer Service network for multiple countries and time zones. This role operates at the intersection of tactical capacity execution and network-level strategy, ensuring that staffing plans translate into accurate workforce deployment that protects customer experience and...

Sr Workflow Manager- Network Strategy and Performance, Network Strategy and Performance Job ID: 10563962 | Amazon Operation Services Colombia S.A.S. Sr. Workflow Manager owns end-to-end Workflow execution across Amazon Customer Service network for multiple countries and time zones. This role operates at the intersection of tactical capacity execution and...

Sr. Workflow Manager owns end-to-end Workflow execution across Amazon Customer Service network for multiple countries and time zones. This role operates at the intersection of tactical capacity execution and network-level strategy, ensuring that staffing plans translate into accurate workforce deployment that protects customer experience and associate...

Sr. Workflow Manager owns end-to-end Workflow execution across Amazon Customer Service network for multiple countries and time zones. This role operates at the intersection of tactical capacity execution and network-level strategy, ensuring that staffing plans translate into accurate workforce deployment that protects customer experience and associate...