Senior Workflow Manager: AI-Driven Network Capacity Leader

Amazon is seeking a Sr Workflow Manager for Network Strategy and Performance in the Colombia CS network. The role leads Workflow Managers and Analysts across multiple countries to translate forecasts into staffing plans, optimize shifts, and protect service levels while driving cost efficiency. Responsibilities include governance of KPIs, AI-driven process...

Applaudo seeks an experienced Product Manager who can translate complex business needs into clear product requirements. You will work with stakeholders across the business and tech teams to prioritize scope, write user stories, and define acceptance criteria. You will leverage AI tools, maintain documentation, support UAT, and help drive the product roadmap...

Description Sr. Workflow Manager owns end-to-end Workflow execution across Amazon Customer Service network for multiple countries and time zones. This role operates at the intersection of tactical capacity execution and network-level strategy, ensuring that staffing plans translate into accurate workforce deployment that protects customer experience and...

Sr. Workflow Manager owns end-to-end Workflow execution across Amazon Customer Service network for multiple countries and time zones. This role operates at the intersection of tactical capacity execution and network-level strategy, ensuring that staffing plans translate into accurate workforce deployment that protects customer experience and associate...

Sr Workflow Manager- Network Strategy and Performance, Network Strategy and Performance Job ID: 10563962 | Amazon Operation Services Colombia S.A.S. Sr. Workflow Manager owns end-to-end Workflow execution across Amazon Customer Service network for multiple countries and time zones. This role operates at the intersection of tactical capacity execution and...

Description Workflow Manager owns end-to-end Workflow execution across multiple Customer Service sites and geographies within the NSP organization. This role bridges tactical capacity execution with network-level strategy, ensuring that staffing plans translate into accurate, on-the-ground scheduling and workforce deployment that protects service levels and...

Manager, Resource & Capacity Management, GOC About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by ourpioneeringagentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver...

Manager, Resource & Capacity Management, GOC About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by ourpioneeringagentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver...

About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change. About The Job The AI Operations Manager is responsible for...