Financial Solutions Operations Associate I

Financial Solutions Operations Associate I

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About The Role

As a Sales Operations Specialist supporting TD SYNNEX Capital's Financial Solutions business, you'll be the pivotal link between our sales teams, external customers, and internal finance and accounting partners. You'll manage quoting, documentation, pipeline reporting, and payment tracking, ensuring every transaction is accurate, compliant, and delivered with a high degree of professionalism. This role offers exposure to end-to-end financial processes, cross-functional collaboration, and the opportunity to build expertise in sales operations and credit management.

Essential Duties & Responsibilities

- Supports TD SYNNEX Capital sales team

- Serve as the primary back‑office contact for financial solutions transactions, guiding customers and sales colleagues through our funding processes

- Prepare, review, and follow up on equipment and service quotations in collaboration with sales teams and vendor partners

- Works with external customers to ensure understanding and adherence to the funding process(es)

- Validate finance documents, bank invoices, and customer signatures for completeness and compliance

- Tracks incoming payments and provides advice to Accounting regarding application

- Performs basic external customer credit review and releases orders per established guidelines

- Tracks orders to completion and obtains necessary serial numbers on product

- Ensures proper data mapping between sales system and financing system

- Coordinate and liaise between TD SYNNEX Capital and internal customers

- Troubleshoot for internal and external customers

Experience

- 1 to 3 Years of relevant work experience

- Financial Solutions or Sales Operations experience a plus

Education & Certifications

- Strong command of English, both written and oral

- Associate degree in Business, IT, or related Field of Study preferred

- High School Graduate with HS Diploma required

Working Conditions

- Hybrid

Required Knowledge, Skills & Abilities

- Able to execute instructions and to request clarification when needed

- Able to use a 10‑key quickly and accurately

- Possesses strong data entry skills

- Able to perform basic mathematical calculations

- Able to recognize and attend to important details with accuracy and efficiency

- Able to communicate clearly and convey necessary information

- Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results

- Possesses strong multi‑cultural interpersonal skills

- Possesses strong organizational and time‑management skills, driving tasks to completion

- Able to constructively work under stress and pressure when faced with high workloads and deadlines

- Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities

- Able to work independently with minimum supervision

- Able to be immobile for long extended periods

- Able to build solid, effective working relationships with others

- Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others

- Able to quickly learn new systems and technology

- Able to use relevant computer system applications at an intermediate level

Key Skills

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle

- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on‑demand courses

- Elevate Your Personal Well‑Being: Boost your financial, physical, and mental well‑being through seminars, events, and our global Life Empowerment Assistance Program

- Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer‑to‑peer conversations, and equitable growth and development opportunities

- Make the Most of our Global Organization: Network with other new co‑workers within your first 30 days through our onboarding program

- Connect with Your Community: Participate in internal, peer‑led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives

Don't meet every single requirement? Apply anyway. At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for

Seniority level

Entry level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

IT Services and IT Consulting

Location: Bogotá, D.C., Capital District, Colombia

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