1454 Senior Business Analyst

hace 3 semanas


Medellín, Colombia INGEPSY A tiempo completo

Key Responsibilities

- Act as the primary client-facing liaison for requirements gathering and project coordination.

- Lead workshops with stakeholders to capture business, functional, and technical requirements.

- Document requirements clearly and translate them into functional specifications for development teams.

- Author user stories and define acceptance criteria for agile delivery.

- Collaborate with cross-functional teams (design, development, QA) to ensure solutions meet client objectives.

- Manage JIRA boards, maintain ticket accuracy, and guide tasks through completion.

- Create and maintain Confluence documentation and process flows.

- Monitor project scope, identify deviations, and manage change requests.

- Support developers and QA during build and testing phases by clarifying requirements and resolving issues.

- Ensure all deliverables meet quality standards and client expectations.

Required Qualifications

- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field (or equivalent experience).

- 5+ years of experience as a Business Analyst, preferably in a digital agency or technology consultancy.

- Proven experience documenting requirements for websites and CMS integrations (Drupal, Sitecore preferred).

- Strong understanding of web technologies, CMS platforms, and responsive design principles.

- Familiarity with agile methodologies and ceremonies (scrum, sprint planning, retrospectives, demos).

- Experience managing JIRA boards and creating Confluence documentation.

- Exceptional English communication skills (written and verbal).

- Ability to work across multiple projects and manage priorities effectively.

- Proactive, detail-oriented, and capable of resolving issues before they escalated.

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