1454 Senior Business Analyst

hace 18 horas

Medellín, Antioquia, Colombia SOFTGIC S.A.S. A tiempo completo
Key Responsibilities

• Act as the primary client-facing liaison for requirements gathering and project
coordination.

• Lead workshops with stakeholders to capture business, functional, and
technical requirements.

• Document requirements clearly and translate them into functional
specifications for development teams.

• Author user stories and define acceptance criteria for agile delivery.

• Collaborate with cross-functional teams (design, development, QA) to ensure
solutions meet client objectives.

• Manage JIRA boards, maintain ticket accuracy, and guide tasks through
completion.

• Create and maintain Confluence documentation and process flows.

• Monitor project scope, identify deviations, and manage change requests.

• Support developers and QA during build and testing phases by clarifying
requirements and resolving issues.

• Ensure all deliverables meet quality standards and client expectations.

RequisitosRequired Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business
Administration, or related field (or equivalent experience).

• 5+ years of experience as a Business Analyst, preferably in a digital agency or
technology consultancy.

• Proven experience documenting requirements for websites and CMS
integrations (Drupal, Sitecore preferred).

• Strong understanding of web technologies, CMS platforms, and responsive
design principles.

• Familiarity with agile methodologies and ceremonies (scrum, sprint planning,
retrospectives, demos).

• Experience managing JIRA boards and creating Confluence documentation.

• Exceptional English communication skills (written and verbal).

• Ability to work across multiple projects and manage priorities effectively.

• Proactive, detail-oriented, and capable of resolving issues before they
escalate

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