Junior IT Operations Engineer

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Isimarkets A tiempo completo
Junior IT Operations Engineer is part of the global Operations & Support Division in the IT Services and Security Team. The goal of the team is to ensure that our technology infrastructure runs smoothly and efficiently. We communicate with a variety of interdisciplinary teams and users and should be able to diagnose and resolve problems quickly.

The Person

We're looking for a bright and capable individual who does not forget how to be curious and learn new things. We are aware that you can't be an expert in our systems, but striving to become one is crucial for us.

Analytical skills, the ability to prioritize and manage your time, as well as strong team player skills are something we can help you to learn and improve, but we are looking for a good foundation to build on.

The Function

- Being in a team with other IT people will allow you to learn and share your experience. Of course, the daily workflow must constantly be on the go with activities such as:
- Providing technical support to internal users
- Troubleshooting issues and outages
- Setting up accounts and workstations
- Working in a cloud-based environment, but not too far from some legacy products as well
- Collaborating on cross-team and cross-product IT levels
- Actively and self-paced improving of the technical and business process knowledge

Requirements

- Experience as a System Administrator, Network Administrator, or similar role
- Confident in taking ownership and handling the first level of tickets
- Familiarity with various operating systems and platforms
- Resourcefulness and problem-solving aptitude
- Good command of English

What we offer

- Great working environment in an international company
- Open and friendly working atmosphere
- Work-life balance
- Hybrid working model of 2 days in the office and 3 days from home
- 4 weeks a year you can work from any location that you choose.

If you are interested in this role, please send your resume in English.

About ISI Markets:

ISI is a truly international business with over 700+ employees based across 20 locations. We have a proud 30-year history as the leading provider of data, analysis, and research on the world's fastest growing and highest potential growth markets.

Our culture is purposed around our people, and we pride ourselves on supporting our employees to be the best they can be. Working for us will mean being part of a supportive environment and great team of professionals.

For more information, please check out our website: www.isimarkets.com.

Seniority level

- Associate

Employment type

- Full-time

Job function

- Information Technology
- Industries: Information Services

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