Customer Service Representative

hace 4 semanas


Cali, Valle del Cauca, Colombia Tso Mobile Colombia A Gps Trackit Company A tiempo completo

Somos una compañía de tecnología de alto crecimiento, nos apasionamos por alcanzar resultados de alto valor, por ser innovadores y por desarrollar talentos inigualables.
Actualmente nos encontramos en la búsqueda del cargo Customer Service Representative, si estás interesado/a a continuación encontrarás más información sobre la vacante.
Recuerda que te puedes postular al final de la página.
? Descripción Estamos buscando un Customer Service Representative Diurno que esté a cargo de realizar llamadas telefónicas para la línea de atención al cliente de Estados Unidos.
Responsabilidades y funciones: Realizar pedidos de sustitución/intercambio/RMA.
Realizar la verificación de las instalaciones del producto y/o servicio.
Solución de problemas de GPS.
Atender preguntas y solución de problemas del ELD.
Atender preguntas sobre el software.
Atender consultas sobre facturas y consultas generales sobre la cuenta.
Realizar desactivación de cuentas y unidades y las demás funciones que a juicio del empleador deba cumplir; conforme a la normatividad vigente en la materia y a la naturaleza y posición jerárquica del cargo que ostente el trabajador.
? Requerimientos Mínimo seis meses en servicio al cliente bilingüe.
Tener un nivel de inglés C1 o C2.
Estar en la ciudad de Cali.
Te esperamos#J-18808-Ljbffr



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