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Salesforce Consultant
hace 6 días
We are a US company with a strong presence in LATAM and across 20 countries around the world. Some of our key near-shore BPO services include: smart-sourcing, dedicated or cluster teams, managed IT services, software outsourcing, and the top ERP & CRM solutions, driven by our practices across many different industries.
**Key Responsibilities**:
- **Client Engagement**: Work closely with clients to understand their business requirements, challenges, and objectives.
- **Solution Design**: Design Salesforce solutions that meet client needs, leveraging best practices and Salesforce features.
- **Training and Support**: Provide training to end-users and support them with ongoing system use and troubleshooting.
- **Documentation**: Develop and maintain project documentation, including requirements, solution design, and user guides.
- **Project Management**: Manage project timelines, deliverables, and client expectations to ensure successful project delivery.
- **Continuous Improvement**: Stay current with Salesforce updates, new features, and industry trends. Recommend and implement improvements to client systems.
**Qualifications**:
**Education**: Bachelor’s degree in Business, Information Technology, or a related field.
**Experience**: 2+ years of experience in Salesforce consulting or a related role.
**Skills**:
- Strong understanding of Salesforce capabilities, best practices, and limitations.
- Proficiency in using Salesforce declarative tools such as Process Builder, Flow, and Lightning App Builder.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
Join us
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