Case Manager

hace 2 semanas


Colombia The Case Pros A tiempo completo

**About us**

We are professional, agile, challenging and our goal is to serve Personal Injury clients.

Our work environment includes:

- Work-from-home days
- Growth opportunities
- International workforce

Job Title: Personal Injury Case Manager

Job Purpose:
The Personal Injury Case Manager will be instrumental in managing the day-to-day operations of personal injury cases, acting as the liaison between clients, attorneys, insurance companies, and healthcare providers. This role is crucial in ensuring that our clients receive the utmost care, information, and representation.

Key Responsibilities:
1. Evaluate new cases and participate in initial client interviews.

2. Create and maintain case files, and manage case documentation ensuring accuracy and completeness.

3. Communicate effectively with clients, attorneys, insurance adjusters, medical providers, and other parties involved in the case.

4. Coordinate medical treatment for clients and monitor their medical care and status.

5. Obtain and review medical records, bills, and other documentation.

6. Develop case strategies in collaboration with attorneys and provide insightful case updates.

7. Assist in settlement negotiations and mediations.

8. Ensure compliance with legal standards and regulations.

9. Manage case timelines, monitor deadlines, and ensure that cases are progressing in a timely manner.

10. Provide exceptional client service, and address client concerns and queries promptly and professionally.

Qualifications and Skills:

- Fluent in English and Spanish
- A minimum of 1 year of experience in personal injury case management or a similar role.
- Strong interpersonal and communication skills.
- Excellent organizational and multitasking abilities.
- Ability to work independently and within a team environment.
- High level of empathy, integrity, and ethical standards.
- Exceptional attention to detail and accuracy.
- Proficiency in legal research and case management software.
- Ability to handle high-stress situations with composure.

What We Offer:

- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- A collaborative and supportive work environment.
- The satisfaction of making a difference in the lives of our clients.

Pay: $3,200,000 - $3,850,000 per month

Application Question(s):

- Tech savvy and experience with Google Workforce, Microsoft Office, Adobe, etc.

**Language**:

- English (required)
- Must be fluent in both Spanish and English (required)

Expected Start Date: 15/04/2024


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