HR Learning Specialist

hace 3 semanas

Bogota, Colombia B Braun A tiempo completo

**Descripción empresa**:
TRABAJAMOS CADA DÍA PARA SER UN PROVEEDOR COMPLETO PARA EL CUIDADO DE LA SALUD.

En B. Braun desarrollamos soluciones eficientes y buenas prácticas para el cuidado de la salud gracias a un diálogo constructivo con nuestros clientes y colaboradores.

A través de una estrecha relación y cooperación con los profesionales de la salud combinamos nuestros servicios y productos para ofrecer soluciones inteligentes y eficientes que cubran terapias completas y nos permitan seguir creciendo juntos.

**Misión del cargo**:
Solves queries which require specific HR knowledge. Focuses lies on administrational / transactional tasks in Learning HR functional area.

**Funciones del cargo**:
Promotes efficient and effective delivery of specific training administration process by solving complex inquiries that require specific HR knowledge and/or higher degree of policy interpretation.

Takes ownership of the resolution of callers’ issues, giving guidance & solving problems as the first point of contact whenever possible, refers issues to the HR different teams involved when unable to resolve them personally and/ or provides administrative support.

Provides timely, accurate and value-adding answers to complex learning-related local queries from employees and business managers.

Ensures contact with relevant Experts to develop and maintain a detailed knowledge of the designated processes/policies/trainings for the countries covered.

Delivers country-specific training to the learning team.

Shares information with relevant colleagues (e.g. Workforce Administration, Teamlead).

Interprets policy and solves problems.

Responsible for handling the LMS processes including but not limited to: maintaining programs, courses and items data and files according to country needs, and preparation/creation of documents and templates.

Manages data related processes and reviews requests and documentation regarding but not limited to: modifications, update requests, focused groups, and specific individual cases.

Ensures that all queries are logged using the enquiry management tool.

Provides process expertise and identifies improvement potential in order to increase efficiency and customer satisfaction.

Performs ad hoc reporting as needed.

Supports training of new specialists.

Communicates policies, directives and processes.

Acts according to global process standards.

Proactively involved in cross-departmental teams and projects.

**Requisitos**:
Bachelor Degree or student in the last semesters of university.
Fluent English (B2 level).
HR experience required, preferably in Learning and Development area of expertise.

**Condiciones oferta**:

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