Global IT Business Relationship Manager

hace 2 semanas


Desde casa, Colombia Teleperformance A tiempo completo

Overview:
The IT Business Relationship Manager (BRM) is responsible for provide system development and

business-related services. BRM functions has the mandate to establish and maintaining a

relationship between IT areas, business stakeholders, and vendors to increase the value realized

from IT assets, investments, and capabilities. The IT BRM is responsible for understanding the

business, assisting in the prioritization of projects, ensuring alignment with the technology

objectives and providing maximum return on investment, and directing IT strategy in support of

the overall business strategy. The manager is a liaison between IT and the business units, and a

trusted advisor to the business units.

**Responsibilities**:

- Develop and manage the relationship between and internal and external partners (business

units, service providers).
- For the IT Global area, develop technology strategies that align within the overall business

strategy.
- Identify and leverage Global IT synergy potentials across Teleperformance business unit.
- Drive Service Level Agreement (SLA) negotiations to enhance value to the clients.
- Understand the IT solutions offered by the area, overall solution delivery to enhance the

communication with the external and internal stakeholders.
- Prepare cost-benefit analyses for projects and assist business stakeholders in prioritizing projects

submitted.
- Work with stakeholders, internal IT areas and vendors to prioritize TP IT related requirements.
- Participate in the IT annual budgeting and planning process for the assigned business units, and

tracks IT spend. Qualifications:

- Bachelor’s degree in Business Management, Finance, Economics, Marketing

communication, or related field.
- MBA is a plus.
- 2+ years in business relationship processes within IT or BPO industry.
- 2+ years of experience as a relationship leader, in customer service or IT industry.
- English level proficiency (B2/C1)
- Proficiency in Microsoft Office and CRM

software.
- BRM, PMP, Prince2 (Desired)


  • Global Brm

    hace 2 días


    Desde casa, Colombia Teleperformance A tiempo completo

    Overview: The IT Business Relationship Manager (BRM) is responsible for provide system development and business-related services. BRM functions has the mandate to establish and maintaining a relationship between IT areas, business stakeholders, and vendors to increase the value realized from IT assets, investments, and capabilities. The IT BRM is...

  • Lead Generation

    hace 2 días


    Desde casa, Colombia Bold Business A tiempo completo

    **Company Description**: Bold Business is a US-based leading global business processing outsourcing firm with over 25 years experience and $7B+ in client engagements. We enable small and publicly traded businesses to scale by providing global outsourcing talent services across client service, call centers, operations, technology, and other areas. - Research...


  • Desde casa, Colombia AgileEngine A tiempo completo

    **What you will do** - Prospecting and Lead Generation: - Innovate and oversee the sales process to attract new clients; - Self-generate leads by researching potential clients and staying informed about industry developments; - Identify and research opportunities in both new and existing markets; - Client Relationship Management: - Communicate with clients...


  • Desde casa, Colombia Teleperformance A tiempo completo

    Overview: El Global Social Media Community Manager desarrollará y administrará la estrategia de redes sociales de nuestro liderazgo. El objetivo principal de esta función es crear conciencia de marca de TP para escalar rápidamente el negocio y posicionar a nuestros expertos como líderes de opinión en el campo. A través de un enfoque basado en datos y...


  • Desde casa, Colombia Blue Arrow Latam A tiempo completo

    To work in a company with a global presence in different business segments and 400,000 employees, we will select a Senior Project Management with Infrastructure/Azure experience. This position is urgently needed, so QUICK responses are appreciated. **Main characteristics and requirements of the position**: 1) Sr. Infrastructure PM is expected to work on...

  • Account Manager

    hace 4 semanas


    Desde casa, Colombia Virtual Help A tiempo completo

    Are you a skilled communicator with a passion for sales? We are currently seeking a motivated and experienced Account Manager to join our GHL agency team. If you excel in cold calling and demo presentations, we want to hear from you! As an Account Manager, you will be responsible for conducting effective cold calls and engaging demo presentations. Your...

  • Product Manager

    hace 6 días


    Desde casa, Colombia Outliant & AirCrew A tiempo completo

    **Company Overview**: We are a leading technology consulting and product development firm that empowers businesses to thrive in the digital age. Our team of talented professionals collaborates with clients from diverse industries to deliver innovative solutions, build cutting-edge products, and optimize their technology landscape. As we continue to expand...


  • Desde casa, Colombia Praxis A tiempo completo

    We are PRAXIS, and we are looking for a BSA: **Required Skills**: Highly experienced within Agile & SCRUM environment as a Product Owner Proven and capable business systems analyst JIRA to write user stories Experienced with understanding business needs and translating requirements into technical solutions Capable of prioritizing tasks and leading...


  • Desde casa, Colombia Inspectorio A tiempo completo

    **About Us** Inspectorio is a SaaS company founded in 2016, aimed at helping brands, retailers and manufacturers build an interconnected supply chain. Through our suite of products, including RISE, SIGHT, and TRACKING, we’re able to support our customers to manage risk through digitalized quality, compliance, and production tracking programs. Bound by...

  • Senior Product Manager

    hace 6 días


    Desde casa, Colombia Outliant & AirCrew A tiempo completo

    **Company Overview**: We are a leading technology consulting and product development firm that empowers businesses to thrive in the digital age. Our team of talented professionals collaborates with clients from diverse industries to deliver innovative solutions, build cutting-edge products, and optimize their technology landscape. As we continue to expand...


  • Desde casa, Colombia CRG Solutions A tiempo completo

    **The Cloud Product Development Specialist ensures new services development is aligned with the LLA B2B commercial strategy, and roadmap. This person will drive the B2B product development function within T&I and will also be responsible for development, delivery, and quality of B2B products throughout the product lifecycle.**: The Manager of B2B Cloud...

  • Service Desk Manager

    hace 4 semanas


    Desde casa, Colombia Kin + Carta A tiempo completo

    **The opportunity**: At Kin + Carta, we’ve got opportunities to offer you — for growth, for leadership, for big, world-changing impact and for, dare we say it, fun. We are a global workforce that is committed to building a world that works better for everyone. And that starts with our Kin. That’s why we’re proud of: - The life we create within our...

  • Lead Program Manager

    hace 2 días


    Desde casa, Colombia Deel A tiempo completo

    **Who we are and what we do** Deel is a global team that helps businesses hire anyone, anywhere, easily. Deel consists of more than two thousand self-driven individuals spanning over 100 countries. Our unified yet diverse culture keeps us continually learning and innovating the Deel platform and our products for customers. Companies should be able to hire...


  • Desde casa, Colombia Perficient, Inc A tiempo completo

    **Location**: Colombia, México, Uruguay, Chile y Argentina We're seeking a results-oriented **Business Analyst** with proven **Salesforce** expertise to join our team. If you excel at dissecting business requirements, architecting tailored Salesforce solutions, and collaborating effectively across teams, we'd like to connect. Let's explore how your skills...

  • Business Analyst

    hace 4 semanas


    Desde casa, Colombia Harris Corrections - Harris Computer Guardian Portfolio A tiempo completo

    _**Please send your CV in English**_ **WHO WE ARE** Harris Corrections is an industry-leading provider of jail management, probation and pre-trial software for justice and public safety agencies in North America. Built in Microsoft Dynamics and deployed in the Power Platform, our Offender360 system offers our clients a comprehensive software solution to...


  • Desde casa, Colombia Attesa Coffee A tiempo completo

    Position - Business Development Analyst Type - Full Time Location - Colombia About us Attesa Coffee is a start-up specialty green coffee sourcing and distribution company. The headquarter office is located in Amsterdam, Netherlands. We work directly with producers at the origin to bring our customers (specialty coffee roasters) high quality coffees...


  • Desde casa, Colombia Deel A tiempo completo

    **Who we are and what we do** Deel is a global team that helps businesses hire anyone, anywhere, easily. Deel consists of more than two thousand self-driven individuals spanning over 100 countries. Our unified yet diverse culture keeps us continually learning and innovating the Deel platform and our products for customers. Companies should be able to hire...

  • Solutions Architect

    hace 7 días


    Desde casa, Colombia Heinsohn Business Technology A tiempo completo

    Heinsohn Business Technology, a Colombian software company with a wide range of clients across the Americas is looking for top-notch professionals to be part of our international team as a solution architect to rock it! Let's grow together in a multicultural team! Tasks - Conduct meetings with customers in English to understand the business case and provide...

  • Program Manager

    hace 5 días


    Desde casa, Colombia Kin + Carta A tiempo completo

    **The opportunity**: At Kin + Carta, we’ve got opportunities to offer you — for growth, for leadership, for big, world-changing impact and for, dare we say it, fun. We are a global workforce that is committed to building a world that works better for everyone. And that starts with our Kin. That’s why we’re proud of: - The life we create within our...


  • Desde casa, Colombia Deel A tiempo completo

    **Who we are and what we do** Deel is a global team that helps businesses hire anyone, anywhere, easily. Deel consists of more than two thousand self-driven individuals spanning over 100 countries. Our unified yet diverse culture keeps us continually learning and innovating the Deel platform and our products for customers. Companies should be able to hire...