Virtual Assistant

hace 3 meses

Cali, Colombia Access Insurance LLC A tiempo completo

As a Virtual Receptionist, you will be responsible for answering phone calls, noting patients' needs such as medication refills, and accurately entering this information into our system.

**Must have prior experience in Pharmacy / drug store or with nursing background and/or similar CSR for a drug store company.**

**Responsibilities**:

- Answer incoming phone calls promptly and professionally.

*Identify and note patients' needs, including medication refills and other inquiries.

*Accurately enter patient information and requests into the pharmacy's system.

*Provide exceptional customer service and ensure patient satisfaction.

*Assist with other administrative tasks as needed.

**Don't forget to upload your resume.**

**Job Type**: Permanent

Application Question(s):

- Do you have experience in customer service?
- Do you have any background in medicine or pharmaceuticals?

**Language**:

- English and Spanish (required)

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