Sr. Engagement Manager
hace 2 meses
**En #Cognizant tenemos una oportunidad ideal para que formes parte de una de las compañías más grandes del rubro digital a nível mundial. Una empresa donde buscamos personas que aporten nuevas ideas, experimentando un ambiente dinámico y en pleno crecimiento.**
Actualmente buscamos profesionales para trabajar en nuestro equipo en el rol de **Sr. Engagement Manager**.
**¿Qué es lo que harás?**
Serás el principal punto de contacto para uno de nuestros clientes más importantes siendo responsable por la efectiva planificación e implementación de sus proyectos y servicios. Mantendrás efectiva comunicación con los distintos stakeholders reportando sobre la performance de los proyectos y, junto al equipo de ventas, velarás por el correcto cumplimiento de los contratos e identificarás oportunidades de cross y up-selling.
**¿Qué valoramos?**
Personas con iniciativa, responsabilidad, y apertura para trabajar en equipo, que además cuenten con buenas habilidades de comunicación y excelente trato con el cliente. Valoraremos a aquellas personas que tengan un perfil técnico o experiência relacionada en la función.
**Responsabilidades**:
- Liderarás proyectos y su planificación estratégica.
- Definición de alcance, calendarización y gestión de presupuesto.
- Analizar datos del cliente para identificación de necesidades.
- Definición, priorización y asignación de tareas a los miembros del equipo.
- Creación y gestión de documentación.
- Manejo de escalaciones y gestión de los riesgos.
- Familiarizarse con los servicios y políticas del cliente y asegurar la correcta transferencia del conocimiento.
**Habilidades y experiência requeridas**:
- Personas graduadas en Ingeniería de software, Ciencias de la computación o carreras afines.
- 6 a 8 años de experiência probada trabajando con Service Now (Certificación Sysadmin deseable).
- Certificación Scrum Master/PMP (deseable).
- + 10 años de experiência en consultoría y roles similares.
- + 8 años de experiência en gestión de servicios y proyectos.
- Inglés Avanzado oral y escrito.
**¿Por qué Cognizant?**
- _Desarrolla tu carrera professional_ en una de las compañías más importantes y en pleno crecimiento del mundo IT.
- _Encuentra apoyo_ continuo para tu crecimiento con planes de formación y desarrollo.
- Trabaja junto a _empresas líderes_ a nível mundial.
- Disfruta de un _ambiente de trabajo diverso_, colaborativo e inclusivo donde se dan las condiciones para que todes tengan éxito.
- Accede a un salario altamente competitivo y a un _paquete de beneficios súper completo_ como cobertura médica para vos y tu grupo familiar primario, bono anual_ _y muchos más beneficios sobre los cuales te iremos contando durante el proceso de entrevistas.
**Ubicación**:Bogotá, Colombia.
**Modalidad**:Full Time.***
**¿Te animas?**
**Súmate a nuestro equipo
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