IT Support Tier 2

Current job opportunities are posted here as they become available.At CRG we are looking for an enthusiastic, professional, and driven Tier 2 Support Engineer to join our rapidly expanding, venture-backed startup.The Tier 2 Support Engineer will be responsible to solve technical customer problems, product issues, providing network solutions to all system...

Key ResponsibilitiesThe IT Help Desk Technician is the primary point of contact for customers who require technical support. Key responsibilities include:Answering incoming calls, emails, and chats from customers.Troubleshooting basic end-user issues on various software applications, hardware, network, and telecommunications systems.Providing basic desktop...

**Work Location**: Barranquilla, Atlantico **Qualification**: High School Diploma **No of openings**: 1 **Roles and Responsibilities**: Analyze, track and resolve customer’s technical issues in a professional, timely manner Interact with TAM and other support team members to investigate and resolve issues Assist field personnel (SE’s, Sales) with...

AgileEngine is a fast-growing tech company that creates custom software solutions for various industries. We're seeking an IT Support Professional to join our team.Job DescriptionProvide technical support to clients via phone, email, or chat using Shopify.Focus on resolving critical issues affecting customer experience, especially those impacting checkout or...

About the JobWe are seeking a skilled Senior Helpdesk Analyst to join our team. As a member of our IT Service Desk, you will be responsible for providing technical support and customer service to our clients.ResponsibilitiesTechnical Support: Provide technical assistance to clients via phone, chat, and email.Issue Resolution: Resolve tier 1 requests using a...

Nuestra organización:It Support Services Sas se enfoca en brindar servicios de alta calidad a nuestros clientes.Descripción del puesto:Buscamos a un Asistente Administrativo y de Gerencia con experiencia en contabilidad, tributaria y administración.Responsabilidades:Realizar tareas administrativas relacionadas con la gestión de recursos humanos.Brindar...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect, and grow their brands.Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

**IT SUPPORT ASSISTANT****Descripción del empleo**Adecuar, soportar y acompañar el proceso de soporte técnico -Nível 1 - para las estaciones de trabajo, portátiles, usuarios finales; así como generar el debido diagnóstico para resolución y/o escalamiento técnico.El IT Support Assitant debe garantizar la funcionalidad óptima y continua de los...

**REQUISITOS DE INFORMACIÓN**- Preferiblemente con certificaciones: Microsoft, ITIL, Azure, ITIL, SOPHOS.- Conocimientos en Power APP y Power Automate.- Conocimientos avanzados sobre las aplicaciones de Office365 (MS Teams, Word, Excel, Outlook, Power Point, OneNote, SharePoint).- Conocimiento intermedio en plataformas tecnológicas Windows Server,...

Resumen de la compañía:It Support Services Sas es una empresa que busca contratar a un Asistente Administrativo y de Gerencia para unirse a nuestro equipo.Servicio al cliente:Atender a clientes internos y externos.Resolver problemas y solicitudes de manera eficiente.Habilidades y competencias:Tener experiencia laboral previa como asistente administrativo,...

Job DescriptionAgileEngine is one of the Inc. 5000 fastest-growing companies in the U and a top-3 ranked dev shop according to Clutch.We create award-winning custom software solutions that help companies across 15+ industries change the lives of millionsIf you like a challenging environment where you're working with the best and are encouraged to learn and...

Job OverviewAuxis LLC is seeking a highly skilled Senior Helpdesk Analyst to join our team. In this role, you will be responsible for providing exceptional customer service and technical support to our clients.About the RoleThe Senior Helpdesk Analyst serves as the initial point of contact for users contacting our IT Service Desk, delivering the highest...

Job Summary: The responsibilities of a Desktop support person range from installation, diagnosing, repairing, maintaining, and upgrading computer hardware, software, peripherals and equipment. Responsible for the ongoing maintenance and future planning needs of the company’s desktop environment to ensure optimal workplace...

Principales actividades a desempeñar. - Gestionar efectivamente las comunicaciones internas por los canales de MICROSOFT TEAMS, OUTLOOK y LLAMADAS. - Elaborar reporte de cartera o cuentas por cobrar, donde se evidencien los saldos reales, días de vencimiento y reporte de avance o gestión ante los clientes y gestión de recaudo de cartera, seguimiento y...

AgileEngine is one of the Inc. 5000 fastest-growing companies in the U and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions. If you like a challenging environment where you're working with the best and are encouraged to learn and experiment...

**Work Location**: Barranquilla, Colombia On-site **Qualification**: High School Diploma **No of openings**: 2 **Roles and Responsibilities**: Address voice and data issues and work with other teams to drive resolution Troubleshoot customer connectivity issues Coordinate with other Engineer to diagnose and fix site issues Remain available in a call queue...

Job Summary  We are seeking a highly skilled IT System Administrator to support our IT Helpdesk needs, routine network system setup, and maintenance. The ideal candidate will assist the IT Manager with developing, implementing, and administering critical information systems and information technology assets.  Main Responsibilities:Ensure the reliable...

As an IT Help Desk Agent, your primary responsibility is to provide technical assistance and support to end users within the organization. You will be the first point of contact for any IT-related issues or inquiries and will play a crucial role in ensuring the smooth operation of computer systems, software, hardware, and network infrastructure....

Desktop Support Technician - Bilingual Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Desktop Support Associate Technician working onsite in Barranquilla, Colombia, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company...

You: You love solving problems and you like communicating regularly with fellow (human) coworkers (who are awesome and hardworking) and/or clients to get things done. Solving tech issues is what you do best, and you like learning new tools as well. Making a client happy because you solved their problem and explained it well makes YOU happy. Solving Problems...