Employee Service Analyst

hace 4 semanas


Colombia UNITED PARCEL SERVICE A tiempo completo

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

**Job Title: GBS Sr Customer Support Rep**

**Responsibilities**:

- Analyzes medical and other data, make decisions, and interpret results.
- Ensures that federal, state, and local safety laws, regulations, codes, and rules are followed.
- Ensures that OSHA recordkeeping and Auto reporting requirements are adhered to.
- Prepares and/or coordinates information for internal and external contacts.
- Interacts with all levels of management and medical providers.
- Handles confidential and sensitive information tactfully and with discretion.
- Prepares for additional responsibilities within the HR Service Center.

**Qualifications**:

- Ability to interact with all levels of management, both internally and externally
- Detailed documentation and accurate records maintenance
- Team player with strong interpersonal skills and concise written and verbal communication skills
- Strong analytical, problem solving, basic research and time management skills
- Demonstrated ability to manage multiple tasks under mínimal supervision with high attention to detail
- Working knowledge of DOT regulations and OSHA regulations - Preferred
- Availability to work flexible shifts - Preferred
- Ability to type 30 wpm - Preferred

**Qualifications (mandatory)**:

- Any educational background
- Analytical skills and attention to detail - Required
- Working knowledge of Microsoft Word, Excel, Access, and Outlook
- Work On Site (Medellín)
- Advance **English **proficiency.

**Grade: 9**

**Employee Type**:
Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.


  • Service Desk Analyst

    hace 3 semanas


    Colombia CreateMe A tiempo completo

    Founded in 2018, CreateMe is a world leader in customization and on-demand apparel technology. Our solution spans software front-end to automated manufacturing delivery at speed and at scale. CreateMe empowers brands to eliminate waste, maximize margins and create limitless means of self-expression for every consumer. We're based in New York City with a...


  • Colombia Sencinet A tiempo completo

    Sencinet Service Operations Analyst has the primary objective of ensuring compliance with the SLA's service levels agreed with our clients, as well as achieving high levels of satisfaction over the entire service life cycle, getting involved and contributing in processes that can range from support in designing new solutions, going through tasks related to...

  • Customer Service Analyst

    hace 3 semanas


    Colombia, Huila Motul A tiempo completo

    **General information**: **Reference**:2025-902 **Position description**: **Job title**: Customer Service Analyst **Contract type**: Permanent Contract **Job description**: A pioneer in 100% synthetic lubricants, at the forefront of unconventional techniques and involved at the highest level of motorsports, Motul is one of the world's few specialists in...


  • Colombia UNITED PARCEL SERVICE A tiempo completo

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...


  • Colombia UNITED PARCEL SERVICE A tiempo completo

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...


  • Colombia UNITED PARCEL SERVICE A tiempo completo

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...


  • Colombia Hopper A tiempo completo

    At Hopper, customer obsession is at the forefront of our operating philosophy and practices. As a result, we’re constantly in a cycle of learning and continuous improvement. Within the customer service organization, we believe the quality insights program to be a critical component to that end. To help propel our quality assurance program to the next...


  • colombia Hopper A tiempo completo

    At Hopper, customer obsession is at the forefront of our operating philosophy and practices. As a result, we’re constantly in a cycle of learning and continuous improvement. Within the customer service organization, we believe the quality insights program to be a critical component to that end. To help propel our quality assurance program to the next...


  • colombia Hopper A tiempo completo

    At Hopper, customer obsession is at the forefront of our operating philosophy and practices. As a result, we’re constantly in a cycle of learning and continuous improvement. Within the customer service organization, we believe the quality insights program to be a critical component to that end. To help propel our quality assurance program to the next...


  • Colombia Accenture A tiempo completo

    **Job Description**: Accenture es una compañía global líder en servicios profesionales con una amplia gama de soluciones en estrategia y consultoría, tecnología y operaciones, capacidades digitales, brindando un servicio integral a nuestros clientes para que alcancen su máximo rendimiento. Estamos en búsqueda de un **Employee Services Senior Analyst,...


  • Colombia Sencinet A tiempo completo

    Sencinet Service Operations Analyst has the primary objective of ensuring compliance with the SLA's service levels agreed with our clients, as well as achieving high levels of satisfaction over the entire service life cycle, getting involved and contributing in processes that can range from support in designing new solutions, going through tasks related to...


  • Colombia Sencinet A tiempo completo

    Sencinet Service Operations Analyst (Technical and Quality Assurance) role is designed for companies that need to focus their resources on their core business, delegating the management and control tasks of the IT and Telecommunications infrastructure to a team of highly qualified professionals. prepared, equipped with advanced tools in order to achieve...


  • Colombia Ellucian Company L.P. A tiempo completo

    About the OpportunityElevate your career in a dynamic Higher Education technology firm where innovation meets analytics. If you're passionate about unlocking insights and driving business growth, this role is perfect for you.As a Cloud Service Operations Data Analyst, you will lead the development and management of cloud service operations data assets,...


  • Colombia HUBTEK A tiempo completo

    **Descripción**: Hubtek es una empresa joven e innovadora que provee soluciones de optimización de la fuerza laboral a empresas de logística y transporte de los Estados Unidos a través del outsourcing de talento humano y de automatización inteligente de procesos de logística. En Hubtek creemos que el éxito de nuestra compañía se basa en la creación...


  • Colombia Accenture A tiempo completo

    Accenture es una compañía global líder en servicios profesionales con una amplia gama de soluciones en estrategia y consultoría, tecnología y operaciones, capacidades digitales, brindando un servicio integral a nuestros clientes para que alcancen su máximo rendimiento. Estamos en búsqueda de un **Employee Services/ Employee Services Analyst**, para...

  • Retail Store Employee

    hace 5 días


    Colombia ALDI USA A tiempo completo

    Store Associate PositionWe are currently seeking a highly motivated and customer-focused individual to fill the position of Store Associate. As a key member of our retail team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our retail...

  • Employee Services Analyst

    hace 3 semanas


    Colombia Accenture A tiempo completo

    Accenture es una compañía global líder en servicios profesionales con una amplia gama de soluciones en estrategia y consultoría, tecnología y operaciones, capacidades digitales, brindando un servicio integral a nuestros clientes para que alcancen su máximo rendimiento. Estamos en búsqueda de un Employee Services, para que haga parte de nuestro equipo...


  • Colombia Hopper A tiempo completo

    At Hopper, customer obsession is at the forefront of our operating philosophy and practices.As a result, we're constantly in a cycle of learning and continuous improvement.Within the customer service organization, we believe the quality insights program to be a critical component to that end.To help propel our quality assurance program to the next level,...

  • Gbs Fraud Analyst

    hace 3 semanas


    Colombia UNITED PARCEL SERVICE A tiempo completo

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...


  • Colombia SD Solutions A tiempo completo

    On behalf of NDA Company (Fin Tech), SD Solutions is looking for a talented **People Operations Analyst** to step onto a fintech unicorn rocketship! - SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer._ People Operations Analyst will be part of the Company's global People Operations team....