Employee Service Analyst

hace 1 semana

Colombia UNITED PARCEL SERVICE A tiempo completo

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

**Job Title: GBS Sr Customer Support Rep**

**Responsibilities**:

- Analyzes medical and other data, make decisions, and interpret results.
- Ensures that federal, state, and local safety laws, regulations, codes, and rules are followed.
- Ensures that OSHA recordkeeping and Auto reporting requirements are adhered to.
- Prepares and/or coordinates information for internal and external contacts.
- Interacts with all levels of management and medical providers.
- Handles confidential and sensitive information tactfully and with discretion.
- Prepares for additional responsibilities within the HR Service Center.

**Qualifications**:

- Ability to interact with all levels of management, both internally and externally
- Detailed documentation and accurate records maintenance
- Team player with strong interpersonal skills and concise written and verbal communication skills
- Strong analytical, problem solving, basic research and time management skills
- Demonstrated ability to manage multiple tasks under mínimal supervision with high attention to detail
- Working knowledge of DOT regulations and OSHA regulations - Preferred
- Availability to work flexible shifts - Preferred
- Ability to type 30 wpm - Preferred

**Qualifications (mandatory)**:

- Any educational background
- Analytical skills and attention to detail - Required
- Working knowledge of Microsoft Word, Excel, Access, and Outlook
- Work On Site (Medellín)
- Advance **English **proficiency.

**Grade: 9**

**Employee Type**:
Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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