Field Service Representative I
hace 2 semanas
Career Area:
Manufacturing & Supply Chain
**Job Description**:
The Field Service Representative entry level is a 3-4 year program. The first year will be spent in training focused on a broad exposure to Solar’s products and the Customer Service organization.
The training provided will be a combination of classroom and online training, significant hands-on training, structured on the job training in the field, and mentored controls system training including:
Administrative modules
Safety Training
Gas Turbine Package Familiarization training
Control Systems training
Customer Services Experience
Principles & Applications of Control Systems
Borescope of Turbine Engines
Power Generation and Gas Compression
Rigging & Lifting of large components
Alignment
Routine Maintenance and Troubleshooting
After the 1 year of classroom and hands on training, a commitment of 3 additional years at the hiring District offices as a Field Service Representative is required. This position requires significant travel and interface in customer facilities. Frequent communication with the customer and technical personnel is required while diagnosing turbine package and balance of plant related issues. In addition, a commitment to working safely and with little supervision in the field environment while maintaining a high degree of responsibility and professionalism is needed.
Minimum Qualifications:
Minimum of a Bachelor's degree in Mechanical, Electrical, Aerospace, or Related Engineering degree.
Must be willing and able to travel, relocate, and work overtime.
Demonstrated mechanical aptitude experience.
0-3 years of relevant experience
Preferred Qualifications:
Able to work in extreme or adverse environments. High integrity and a high level of self-confidence.
Ability to handle stress and work in a high-pressure environment.
Communicate in a professional manner.
Previous internship or related work experience with customer facing activities strongly preferred.
Pre-advanced (reading, writing, and speaking) in English.
Caterpillar is an Equal Opportunity Employer (EEO).
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