Quality Assurance Functional Associate

hace 2 semanas

Bogotá, Colombia Scotiabank A tiempo completo

**Requisition ID**: 212320

We are committed to investing in our employees and helping you continue your career at ScotiaTech.

**Job Purpose**

Contributes to the overall success of the Quality Assurance | Service Management Technology (SMT) team under Global Engineering, Operations & Functions ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

**Key Accountabilities**
- Execute, manage and co-ordinate testing for projects/releases which includes:

- Design QAT test plans; create the test documentation (functions, testcases, scripts); balance the need to mitigate risk with the optimal use of testing resources while adhering to QAT policies, standards, and procedures.
- Schedule and approve the release of projects into the QAT environment, execute the SIT (System Integration Testing) and defect management tracking.
- Managing the UAT phase via executing complex test plans and overseeing the execution of UAT testing, coordinating resources, people and environments on a daily basis to meet the specific requirements for a project; manage multiple stakeholders with conflicting time and needs requirements; co-ordinate code delivery with external service providers.
- Continually evaluate priorities for various projects in response to frequent directional changes and take decisive action as required.
- Assess the results of QAT tests and take appropriate action; work closely with the development group to resolve defects; escalate issues to management when necessary; make recommendations to release the code to Production.
- Obtain the test evidence and UAT sign off, proceed with the Release readiness and Change submission.
- Maintain the overall regression test suites and Automation Testing suites to the latest and provide the testing plan for the assigned projects/releases to including the regression if necessary and Automation testing if applicable.
- Champions a high-performance environment and contributes to an inclusive work environment.
- Responsible for the creation of test plans, test strategy, manual testing and automation testing.
- Work with individual project teams, during the software development life cycle, to ensure business and technical requirements have been fulfilled; contribute recommendations and assessments to ongoing project reviews.
- An active collaborator on the Agile project team, you are responsible for driving the full software development lifecycle (SDLC) from the beginning to the completion of the projects.
- Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Forecast workday estimates based upon project documentation; monitor resource demands and escalate resource shortfalls or conflicts as required.

**Functional Competencies**
- Strong knowledge of software QA methodologies, tools and processes.
- Proven work experience in software quality assurance.
- Experience in writing clear, concise and comprehensive test plans and test cases.
- Hands-on experience with both white box and black box testing.
- Hands-on experience with automated testing tools.
- Ability to adapt at working in both Agile and traditional Waterfall SDLC methodologies.
- Experience with performance and/or security testing is preferred.
- Nice to have knowledge on most of the following ServiceNow modules: Incident, Problem, Change, Service Request, Hardware Asset Management; Configuration Management Database (CMDB); Software Asset Management (SAM) and Knowledge Management, Cloud Discovery and Optimization module and Vulnerability management.
- Strong communication skills (verbal/written/presentation) skills.
- Excellent problem solving and negotiation skills.

***:
**_ Reporting Relationships _**:
**Primary Manager**:
**_ (include secondary Manager if applicable)_**
- QA Test Manager, Scotia ServiceNow

**Direct Reports**:
n/a

**Shared Reports (solid/dotted if applicable)**:
**n/a**:
**Education / Experience / Other Information**
- Degree in Computer Science, Engineering, Information Sciences, or equivalent is desirable.
- 3+ years of hands-on technical working experience as a QA Analyst performing manual testing and automation testing
- English level (B2)

Nice to have:

- Certified System Administration (CSA)
- Experience working in ServiceNow Modules (Incident, Problem, Change, Knowledge, Release, CMDB, HAM, SAM, Demand Service Catalog) Management

_LI_-_Hybrid_

Location(s): Colombia :

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