Analytic Insight Team Full Consultant

hace 3 semanas


Bogota, Colombia NielsenIQ A tiempo completo

**Job Description**:
Las principales responsabilidades de este rol son brindar servicio a los clientes a través del trabajo de asesoría y detección de oportunidades, respondiendo en tiempo y calidad a las solicitudes y con un análisis profundo de las variables estratégicas para el negocio.

Somos los encargados de garantizar la satisfacción del cliente a través del cumplimiento de planes de servicio analítico especializado a las necesidades de nuestro cliente.

**Responsibilities**
- Colaborar en el análisis e interpretación de la información de los servicios que NielsenIQ brinda al Cliente.
- Preparar órdenes de trabajo (jobs orders).
- Contacto continuo con cliente interno y externo. Seguimiento a las solicitudes de servicio de los clientes.
- Asesorar a los clientes en temas de investigación de mercado para facilitarles la toma de decisiones a través del análisis de datos.
- Realizar presentaciones e informes dirigidos a cumplir con los objetivos establecidos con el cliente y llevar el control del modelo de servicio de las cuentas de nuestros retailers.
- Ejecutar actividades relacionadas con proyectos regionales y líderar proyectos locales del área para facilitar el desarrollo de nuevos productos y procesos que satisfagan las necesidades de la empresa y los clientes.
- Desarrollo de materiales de "thought leadership" para elevar nuestro análisis y agregar valor al servicio dado a nuestros clientes y sus estrategias.
- Garantizar la ejecución de los indicadores de calidad y servicio del área de customer success. (QR Code, QBO's, NPS, Delivery tools KPI's, among others).

**Qualifications**:
**Mandatorias**

Habilidades técnicas
- Grado en Administración, Ingeniería, Economía, Sistemas, Estadística o similar.
- Experiência de 1-2 años en investigación de mercado, áreas de trade marketing, o trabajando con consultorías o agencias de investigación de mercado.
- Nível de Excel: intermedio.
- Nível de Inglés: intermedio.
- Gestión de base de datos.
- Manejo de herramientas de análisis y visualización de datos: Power BI (Básico-intermedio).

Habilidades blandas
- Fuertes habilidades analíticas.
- Sólidas habilidades de pensamiento matemático, estadístico y numérico.
- Habilidades comerciales y de comunicación efectiva.

**Deseable**:Tableau, Python, R, Access, Desarrollo de Macros, VBA.

Additional Information
**¿Qué más hay para ti?**
- Paquete de compensación integral
- Ambiente de trabajo flexible
- Modelo de trabajo híbrido
- Desarrollo de carrera adaptado a los roles de NielsenIQ
- Acceso a contenido de aprendizaje y comunidades sociales NIQ
- Programas de mentores
- ..... y mucho más

**About NIQ**

NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View.

Want to keep up with the latest updates on our business and #LifeAtNIQ? Follow us on: LinkedIn | Instagram | Twitter | Facebook

**Our commitment to Diversity, Equity, and Inclusion**

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
- NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process._


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