Full Stack Application Developer

hace 7 meses

Bogota, Colombia Full Potential Solutions A tiempo completo

Overview:
**About Us**

Some exciting initiatives we are working on are:

- Design, develop and deploy unique omnichannel customer experiences on top of Amazon Connect, including developing proprietary tools and services to extend the Connect platform
- Developing a comprehensive Data, Analytics, and Reporting platform to integrate, measure, and analyze millions of daily customer interactions/metrics across all our clients
- Designing and developing fantastic user experiences across data visualization and analytics in the customer engagement/contact center industry
- Developing standardized AI/ML models to optimize customer engagement and agent performance using various Python frameworks and AWS services (Transcribe, Comprehend, Sagemaker, etc.)
- Building web/mobile apps to improve agent/manager performance across thousands of agents (metrics, gamification, collaboration)
- Deploying cutting-edge, tech-enablement services using the AWS ecosystem, including microservices and serverless architecture, CI/CD pipelines, event notification services, search services, multi-tenant architecture and lots more.

**Our team **has successfully built and scaled analytics-focused products and services at companies such as Salesforce, Demandware, IBM, IBEX, and T-Mobile. We have strong backgrounds in Computer Science, Math, and Engineering from top universities. We strongly believe that empowered people are the key to building a great company, and our development process focuses on iteratively improving our products as well as ourselves as individuals and as a team.

**Our mission **as a company is to create an environment where our people THRIVE.

We are seeking an experienced

**Responsibilities**:

- Work on the full software development life cycle from requirements gathering, design, development, and testing to deployment and maintenance.
- Use programming languages such as Python, JavaScript, Node.js, and React to create dynamic and interactive user experiences.
- Build APIs to support communication between the front-end, chatbots, and other services.
- Stay up to date with emerging technologies, industry trends, and best practices related to chatbots and full-stack web development.
- Collaborate with cross-functional teams to gather requirements, address issues, and provide support as needed.

Qualifications:

- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
- Minimum of 5 years of experience as a Full Stack Web Developer with specific experience in designing, developing, and deploying chatbots.
- Strong knowledge of software engineering principles, algorithms, and data structures.
- Demonstrated experience with machine learning, natural language processing, and artificial intelligence technologies such as GPT-3 and TensorFlow.
- Expertise in programming languages such as Python, JavaScript, Node.js, and React.
- Experience with frameworks like NextJS is desiriable
- Hands-on experience with RESTful APIs and databases such as Postgres, MySQL and MongoDB, and cloud-based services such as AWS.
- Understanding of use cases for different database technologies such as relational, document, and vector databases
- Knowledge of GraphQL API development a plus
- Ability to work independently and in a team environment with cross-functional stakeholders.
- Strong analytical, problem-solving, and communication skills.
- Familiarity with Agile and DevOps methodologies and tools.

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