Gbs Customer Support Rep Ii

hace 3 semanas

Colombia UNITED PARCEL SERVICE A tiempo completo

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

**Job Summary**
This position supports the Human Resources Service Center.

**Responsibilities**:

- Analyzes medical and other data, make decisions, and interpret results.
- Ensures that federal, state, and local safety laws, regulations, codes, and rules are followed.
- Ensures that OSHA recordkeeping and Auto reporting requirements are adhered to.
- Prepares and/or coordinates information for internal and external contacts.
- Interacts with all levels of management and medical providers.
- Handles confidential and sensitive information tactfully and with discretion.
- Prepares for additional responsibilities within the HR Service Center.

**Qualifications**:

- One year general office support or call center experience, in a fast paced office environment.
- Possesses strong customer service skills and professionalism
- Ability to interact with all levels of management, both internally and externally
- Detailed documentation and accurate records maintenance
- Team player with strong interpersonal skills and concise written and verbal communication skills
- Strong analytical, problem solving, basic research and time management skills
- Demonstrated ability to manage multiple tasks under mínimal supervision with high attention to detail
- Working knowledge of DOT regulations and OSHA regulations - Preferred
- Working knowledge or Microsoft Office (Word, Excel and Access), database systems and Adobe - Preferred
- Ability to type 30 wpm - Preferred
- Work On Site (Tranvia Medellin)
- English Proficiency (Advance)
- Grade 7

**Employee Type**:
Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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