Chief Operating Officer

**Key Responsibilities**:
1. Onboarding - manage and oversee the sourcing and launching of new properties.

2. Marketing - manage and ensure marketing team is hitting their metrics to source more

properties, investors, and customers.

3. **Operational Leadership**: Provide strong leadership to the operations team, setting

clear goals, and ensuring the achievement of performance targets.

4. **Property Portfolio Management**: Oversee the management of a portfolio of real estate

properties, including residential, commercial, and mixed-use properties.

5. **Client Relations**: Build and maintain positive client relationships, ensuring exceptional

service delivery and client satisfaction.

6. **Team Management**: Recruit, train, and manage a high-performing operations team,

including property managers, maintenance personnel, and administrative staff.

7. **Financial Management**: Monitor and manage budgets, financial performance, and

profitability of the property management division. Develop strategies to maximize revenue

and minimize costs.

8. **Compliance**: Ensure that the company operates in compliance with all relevant laws,

regulations, and industry standards.

9. **Process Improvement**: Continuously assess and improve operational processes,

systems, and procedures to enhance efficiency and service quality.

10. **Technology Integration**: Evaluate and implement property management software and

technology solutions to streamline operations and enhance reporting capabilities.

11. **Risk Management**: Identify and mitigate potential risks related to property

management, such as legal, financial, or maintenance issues.

12. **Vendor and Contractor Relations**: Manage relationships with contractors, vendors,

and suppliers to ensure cost-effective and high-quality services.

13. **Property Maintenance**: Oversee maintenance and repair activities to ensure that

properties are well-maintained and in compliance with lease agreements and regulations.

14. **Reporting**: Generate regular reports on operational performance and key

performance indicators for the executive team and clients.

**Qualifications**:

- Bachelor's degree in business, real estate, or a related field (Master's degree preferred).
- Proven experience in property management or real estate operations, with at least 7-10

years of management experience.
- strong mangement skills, experience hiring and firing, experience in various departments

(required: finance, accounting, operations, sales), at least 5 years experience in hospitality
- Strong understanding of property management software and technology.
- Knowledge of local and national real estate regulations and compliance.
- Excellent leadership, communication, and problem-solving skills.
- Financial acumen and budget management experience.
- Strategic thinking and the ability to develop and execute operational strategies.
- Customer-focused with a commitment to delivering exceptional service.
- Real estate licensure or certifications may be required depending on the jurisdiction.

**Job Types**: Permanent, Full-time

**Salary**: $10,000,000 - $12,000,000 per month

Ability to commute/relocate:

- Medellín, Antioquia: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have hospitality and any software experience?

Application Deadline: 20/11/2023