Senior Network Support Engineer

hace 4 meses


Medellín Antioquia, Colombia EPAM Systems A tiempo completo

We are seeking a highly skilled and experienced **Senior Network Support Engineer** to join our team.
- We accept _CVs in English only._
- RESPONSIBILITIES_
- _ Design, develop and deploy network infrastructure spanning LAN/WAN environments_
- _ Handle 3rd level troubleshooting across all LAN/WAN issues_
- _ Maintain all network monitoring and reporting systems_
- _ Generate and upkeep comprehensive documentation for all deployed systems and changes_
- _ Deliver non-business hours support when on on-call duty_
- _ Complete administrative tasks including time entry and status reports_
- _ Install and configure a variety of network devices and services, like routers, switches, firewalls, and VPNs_
- _ Update systems with new patches, hotfixes, service packs, and security configurations_
- _ Monitor network performance to guarantee system availability and reliability_
- _ Track system resource utilization for capacity planning_
- _ Ensure compliance with configuration and change management policies_
- _ Implement security tools and procedures in collaboration with the security team_
- _ Partner with vendors and IT staff for problem resolution_
- _ Provide technical trainings to internal teams_
- REQUIREMENTS_
- _ Proficiency in next-generation firewall technologies, preferably Cisco Firepower_
- _ Background in SD-WAN technologies, Silver Peak preferred_
- _ Competency in troubleshooting network loops, asymmetric routing, and STP issues_
- _ Capability to configure and troubleshoot Cisco ASA, IPS, and ISE_
- _ Familiarity with troubleshooting wireless technologies, Cisco WLC preferred_
- _ Skills in troubleshooting and configuring EIGRP, OSPF, BGP, VLAN, VTP, STP, EtherChannel, and QoS_
- _ Expertise in network security setups including IPSec/SSL VPN, Cisco AnyConnect, AAA architecture, TACACS+, RADIUS, and 802.1x_
- _ Proficiency in managing Cisco Catalyst & Nexus 9K/7K series switches_
- _ Knowledge of firewall cloud services, Zscaler preferred_
- _ CCNP certification required_
- _ BA Degree / B.S. Degree_
- NICE TO HAVE_
- _ Additional certifications in network or security domains are highly advantageous_
- WE OFFER_
- _ Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally_
- _ Health Coverage - Health and wellness are important, that is why we have you and up to four family members in a premiere health plan. We have a couple of options, so you can choose what is best for you and your family_
- _ Visual Benefit - Seeing your work for us would be a sight for sore eyes. We want your vision to always be at 100% which is why we offer up to $200.000 COP for any visual health expenses_
- _ Life Insurance Plan - We have partnered with MetLife to offer a full-coverage Ife insurance plan. So, your family is covered, even if you are gone_
- _ Medical Leave Coverage - We are one of the few companies that cover 100% of your medical leave, for up to 90 days. Your health is the most important thing to us_
- _ Professional Growth Opportunities - We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally_
- _ Stock Option Purchase Plan - As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization_
- _ Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways_
- _ Community Benefit - You will be part of a worldwide community of over 50,000 employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams_


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