Product Operations Analyst 2

hace 4 semanas

Bogota, Colombia Twilio A tiempo completo

**See yourself at Twilio**

Join the team as our next Production Operations Analyst, Deliverability and Verification at Twilio.

**Who we are & why we're hiring**

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to help businesses across the world connect with their customers. You'll become (or already are) an expert in messaging best practices, and be willing and able to import that knowledge to internal and external partners. As a steward of carrier trust, you'll be responsible for vetting messaging campaigns with the support of a group of industry veterans on a high-growth, fast moving team.

**Responsibilities**

In this role, you'll:

- Manage a work queue with other team members, ensuring timely and accurate responses to customer inquiries.
- Use your analytical, project management, and communication skills to help Twilio's customers improve their message deliverability.
- Identify compliance issues with submitted campaigns, and generate feedback for the campaign to help run successfully.
- Collaborate with our Spam/Fraud team on ensuring deliverability for some of the biggest brands using text messaging.
- Build the reputation as a trusted source for carrier compliance

**Qualifications**

**Required**:

- Strong written and verbal communication skills
- Competency with productivity software, ie Google Suite
- Demonstrable history of strong ethical values
- Ability to synthesize complex concepts to actionable items
- English fluency (written/spoken).

**Desired**:

- Previous work in a compliance or fraud capacity
- Experience with reporting software / tooling
- Experience in analyzing large data sets
- Prior experience working at a messaging provider, aggregator, SaaS/CPaaS in a messaging capacity

**Location**

This role will be based in our Bogotá, Colombia office.

**What We Offer**

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

**If this role isn't what you're looking for, **please consider other open positions**.

  • Procurement Operations Analyst

    hace 4 semanas

    Bogota, Colombia Eficacia A tiempo completo

    Te comento, que en _EFICACIA_ nos encontramos en busqueda para nuestro equipo de trabajo un Procurement Operations Analyst con experiência de 2 a 5 años en categorias de adquisicion y en SAP - ERP, BW: **Salario**: $5'300.000 + prestaciones de ley **Horarios**: Lunes a Viernes (8hrs dentro de una franja 8:00am a 6:00pm **Funciones**: actúa como la...

  • Benefits Operations Analyst

    hace 2 semanas

    Bogota, Colombia Kenvue A tiempo completo

    **Benefits Operations Analyst**-2307010289W Description Kenvue is currently recruiting for**:Global Benefits Operations Analyst **This position reports into Head of Global People Operations and is based at **Bogotá, Colombia.** **Who We Are** At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted...

  • Sales Analyst

    hace 2 semanas

    Bogota, Colombia Solutions 2 GO A tiempo completo

    **Scope**: The Sales Analyst, will support the local S2G Planning and Sales team and will report directly to the Business Planner. The Analyst’s role will be one of overall sales support with a focus on account level product planning, operations, and reporting. This individual will be responsible for generating sales and product planning reports and...

  • Business Operations Analyst 2

    hace 4 semanas

    Bogota, Colombia Juniper Networks A tiempo completo

    **Business Operations Analyst / Specialist Juniper is seeking a well-rounded business systems analyst who can work across a broad set of internal systems to streamline operations of CALA Services Sales area. This role will focus on supporting proper execution of bid management and services scoping process as well as focusing on data analysis to provide...

  • Restaurants Operations Analyst

    hace 4 semanas

    Bogota, Colombia Rappi A tiempo completo

    ¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...

  • Sales Operations Analyst, Ii

    hace 2 semanas

    Bogota, Colombia Zebra Technologies A tiempo completo

    **Remote Work: Hybrid** **Overview**: At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and...

  • Senior Product Operations

    hace 2 semanas

    Bogota, Colombia Nubank A tiempo completo

    **Our Product Operations Team** At Nubank, many things are done from scratch. We understood that to offer the most transparent, fair, and intuitive financial products and services; we had to recreate them from our early days completely. We needed professionals who could navigate from business strategy to project management for this endeavor, from risk...

  • 03-investment Operations Analyst

    hace 4 semanas

    Bogota, Colombia Career Shepherd A tiempo completo

    _*Please submit your CV in English._ **Position**: Investment Operations Analyst **Working Hours**: Monday to Friday, 8AM-5PM EST **Salary Range**: 2000-4000 USD - *Your package will include compensation commensurate with your experience._ **Holidays**: TBD **Responsibilities**: - Supporting the syndication process - Documenting deals - Leading the...

  • BI Operations Analyst

    hace 2 semanas

    Bogota, Colombia Rappi A tiempo completo

    ¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...

  • Operations Analyst

    hace 2 semanas

    Bogota, Colombia Coupa A tiempo completo

    Bogota, Colombia G&A - Finance - Operations / FP&A / Mid Level / Hybrid Coupa makes companies operate smarter and grow faster. Our leading AI-driven platform connects and optimizes sourcing, purchasing, supply chains, and financial management. More than 3,000 global organizations large and small trust Coupa to transform operating margins, increase...

  • Operations Analyst

    hace 4 semanas

    Bogota, Colombia Rappi A tiempo completo

    ¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...

  • Operations Junior Analyst

    hace 3 semanas

    Bogota, Colombia Rush Street Interactive A tiempo completo

    We are looking for a **Junior Operations Analyst**; a person who loves customer service, giving first class attention and bringing solutions. We are looking for a person who is empathetic, detail oriented and who is easy to communicate ideas with. **What will you do**: - Making calls according to the number of requests (Callback - in Spanish) - Reports to...

  • Sales Operations Analyst, I

    hace 3 semanas

    Bogota, Colombia Zebra Technologies A tiempo completo

    **Remote Work: Hybrid** **Overview**: At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and...

  • Sr. Operations Analyst

    hace 3 semanas

    Bogota, Colombia Telesign A tiempo completo

    Location**:Bogotá, Colombia (hybrid)** **_ Only resumes in English will be considered._** Telesign connects, protects and proactively defends companies, customers and the digital interactions between them. With powerful AI that delivers identity with speed, accuracy and global reach, we enable Continuous Trust. Empowering companies to transact,...

  • Courier Operations Analyst

    hace 2 semanas

    Bogota, Colombia Rappi A tiempo completo

    ¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...

  • Analyst, Compensation Operations

    hace 2 semanas

    Bogota, Colombia Kenvue A tiempo completo

    **Analyst, Compensation Operations**-2307010290W Description **Analyst, Compensation Operations** This position reports into Sr. Manager, Compensation Solutions and is based at **Bogota.** **Who We Are** At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic...

  • Product Analyst

    hace 3 semanas

    Bogota, Colombia Quorum Business Solutions A tiempo completo

    **Product Analyst** **Location: Bogotá, Colombia** **Model of Work: Hybrid** Are you excited by challenges? Do you enjoy working in a fast-paced, international, and dynamic environment which contributes to drive the energy transition? Then now is the time to join Quorum Software, a rapidly growing technology & professional services solutions company and...

  • Analyst HR Operations-remote

    hace 2 semanas

    Bogota, Colombia TransUnion A tiempo completo

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: As a member of Global People Services, this team is responsible for delivering top quality experiences to associates, managers and the broader HR organization. The team is an integral part of the enterprise and enables the organization to move smoothly. Global People Services are vital...

  • Product Operations Associate

    hace 2 semanas

    Bogota, Colombia Carbon Health A tiempo completo

    As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better. - 120+ locations and growing, along with...

  • Groceries Operations Analyst

    hace 3 semanas

    Bogota, Colombia Rappi A tiempo completo

    ¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...