Account Manager

hace 1 día

Bogota, Colombia Remoteco A tiempo completo

**PLEASE APPLY THROUGH THIS LINK**:
About Direct Digital Media

The Direct Digital Media mission: “To revolutionize marketing agencies and how people work.”

We not only guarantee the best results for our clients, we also prioritize building a one-of-a-kind working experience for our team. We are 100% remote, and we encourage our employees to work from anywhere in the world.

We believe that our company is most productive when our employees are fulfilled, challenged, and working to achieve both their personal and professional goals, instead of putting one on hold for the sake of the other.
- How To Apply
- Our #1 Core Value: Be Responsible

Not as in, “be responsible adults”...because we most certainly are not. But as in, Take Responsibility. For yourself, for your clients, for the wins, and especially for the failures. We own mistakes, and use them as an opportunity to get better. The only two words you will never hear at this company are “fault” and “blame.” If this mindset does not resonate with you, please do not bother applying.

Account Managers are the liaisons between the agency and its clients. They are the primary point of contact -- handling all day-to-day client interactions, as well as managing the projects needed to foster client success. They work directly with the sales, fulfillment, and leadership teams to make sure that clients receive exceptional results and impeccable service.

An Account Manager is simultaneously an agency representative, project manager, and coach. As a result, they need strong organizational, time-management, and interpersonal skills. They must be prepared for a fast-paced environment, and be comfortable making decisions without direct supervision. They are committed to providing high-quality service above all else.

What This Job Entails

Maintaining and developing client relationships based upon mutual respect, high-quality service, expectation setting, and coaching
Using the company core values to guide independent decisions about client accounts
Continually innovating new methods to improve client experience and retention
Managing the entire client life-cycle, including launch calls, check-ins, billing, and offboarding calls
Upselling clients on relevant products
Collecting client feedback and passing it along to the team to drive constant improvement
Full-time position: between 35-45 hours a week depending on tasks
Start Date: Immediate

**Requirements**:
Most important is a positive attitude -- you see client dissatisfaction as an opportunity, not a burden
Strong interpersonal, verbal, and written communication skills in English. This is a must.
Self-starter -- you are comfortable working 100% remotely, managing projects and meeting deadlines without direct supervision
Driven, competitive, and confident with coaching others and setting expectations
Strong attention-to-detail, time-management, and organizational skills
At least a basic knowledge of digital advertising fundamentals, with a keen interest in learning more
Ability to multitask and prioritize under ever-changing needs and schedules
Proven project management skills with an emphasis on quality control
Coachable -- you are willing to participate in ongoing training and constantly push yourself to get better and better
Team player -- you are able to collaborate with a small team, ask for help when needed, and delegate tasks
Proactive -- you strive to get ahead of a problem, instead of waiting for it to become a full-blown fire

Required Experience

1+ years of customer service experience
Direct Response Marketing experience, highly preferred
Previous experience with remote working softwares preferred, including Asana, Slack, Zoom, etc.

**Benefits**:
Remote position (work from anywhere in the world)
Competitive pay (performance-based commission with high earning potential).
Access to world-class training and education in advertising / marketing
Laid back, yet professional vibe
Unlimited leave
We’re a quickly growing company that favors promoting internally -- huge opportunity for upward mobility

**PLEASE APPLY THROUGH THIS LINK**:
**Job Types**: Full-time, Permanent

**Salary**: $280,000,000 - $300,000,000 per month

  • Key Account Manager

    hace 1 día

    Bogota, Colombia Petra Group A tiempo completo

    **Informações da vaga**: Indústria **Industrial** *** Categoria **others** *** Cidade **Usaquen** *** Estado/Província **Distrito Capital de Bogotá** *** **Colômbia** *** CEP/Código postal **110111** *** **Descrição da vaga**: - Importante empresa multinacional se encuentra en la búsqueda de Key Account Manager con conocimiento en el...

  • Account Manager

    hace 3 días

    Bogota, Colombia E & S A tiempo completo

    **E&S Global está buscando un ACCOUNT MANAGER, en la ciudad de BOGOTÁ, con el siguiente perfil**: **Habilidades requeridas** - Telecomunicaciones - CRM - E-learning - Planes de capacitación - Cumplimiento de metas - Indicadores - Consecución - Mantenimiento de clientes **Experiência** - Mínima de 1 año - Profesional **Plus**: Manejar idioma de...

  • Account Manager

    hace 4 semanas

    Bogota, Colombia Philips A tiempo completo

    **Job Title**: Account Manager **Job Summary**: As an Install-based Account manager, you will be responsible for driving product growth by delivering our install-based client with new licenses, maintenance, products or improved business contracts, specially in radiology informatics and clinical informatics. **Your role**: - Collaborate with Sales...

  • Territory Account Manager 2

    hace 2 días

    Bogota, Colombia Panduit A tiempo completo

    At Panduit, Our People Make the Difference. We're looking for individuals who share our passion for innovation, diversity and inclusion, and sustainability. The Territory Account Manager II is responsible for promoting company product or services and achieving quota. Has a higher quota, more complex account base that he/she manages in a specific territory....

  • Key Account Manager

    hace 4 semanas

    Bogota, Colombia Advising & Recruiting A tiempo completo

    Empresa dedicada al sector de telecomunicaciones y de tecnología, líder mundial de teléfonos inteligentes, se encuentra en la búsqueda de un Key Account Manager será responsable de crear una relación a largo plazo entre Falabella y OPPO, en el máximo tiempo posible, diseñando estrategias comerciales. Dentro de sus principales responsabilidades...

  • Account Manager

    hace 5 horas

    Bogota, Colombia HILTI A tiempo completo

    **¿Cuál es el Rol?**: Estamos buscando Account Managers con experiência en ventas técnicas en Bogota para unirse a nuestro equipo de ventas en la región. Este no es un trabajo de ventas ordinario, así como nuestra cultura es única, orientada al alto desempeño y cuidado por nuestra gente. **¿Qué es Hilti?**: Si eres nuevo en la industria, es...

  • Account Manager

    hace 4 días

    Bogota, Colombia Rockwell Automation A tiempo completo

    Job Description This One Sensia Sales Account Manager will be responsible for planning, promoting and selling all Sensia Business Units in the Oil and Gas market in Colombia. It means products, services and solutions in the target accounts that will be defined by the Regional Sales Manager, End Users, EPCs, SIs and System Integrators. Also, support our...

  • Key Account Manager

    hace 4 semanas

    Bogota, Colombia Charger Logistics Inc A tiempo completo

    Job Title: - Key Account Manager- Location: - Bogotá, Colombia- Category: - Customer Service- Experience: - Entry-Level**Job Description**: **Responsibilities**: - Build strong relationships with customers by staying in constant communication to ensure day to day and long-term needs are met - Manage customer expectations and provide exceptional customer...

  • Account Manager-colombia

    hace 3 semanas

    Bogota, Colombia EC Creative Media A tiempo completo

    We are looking for a talented Social media account manager to administer our clients' social media accounts. You will be responsible for researching new social media strategies, provide direct updates to the clients and team, communicate new initiatives directly to the client and team clearly, analyze analytics and make decisions based on the data, review...

  • Account Manager

    hace 3 semanas

    Bogota, Colombia Industrial Taylor A tiempo completo

    Estamos buscando estudiante en formación, técnico, tecnólogo o profesional en carreras afines a la gastronomía, hotelería, administración o ventas, para desempeñar el cargo de Account Manager, requerimos experiencia mínima de 1 año en asesoría comercialSalario $1.700.000 básico + $300.000 movilidad + 2.5% de comisión por venta. Todas las...

  • Account Manager Services Provider

    hace 2 semanas

    Bogota, Colombia TD SYNNEX A tiempo completo

    Responsible for selling the company's products or services, developing new accounts and/or expanding existing accounts. Match Sales Account Manager - Multi-Channel positions (S691-S695) ONLY if the incumbent sells in multiple channels and one channel cannot be identified as predominant. If unable to distinguish between levels or only one level of account...

  • Account Manager Iv

    hace 4 semanas

    Bogota, Colombia IGT A tiempo completo

    Location: Bogota, CO, 14 Mexico City, MX, 11810 Bogota DC, CO, _ Medellin, CO, 3101 CO- Requisition ID: 14849**SUMMARY**: The Account Manager is responsible for developing and maintaining key customer relationships, ensuring the customer is highly satisfied with IGT’s products and services and that all revenue generation opportunities are maximized. They...

  • Key Account Manager

    hace 2 días

    Bogota, Colombia J&A A tiempo completo

    ¿Eres apasionado por las ventas? Si tu respuesta es positiva, tenemos el lugar perfecto para desarrolles tus habilidades y demuestres tu potencial! En estos momentos estamos en búsqueda de un **KEY ACCOUNT MANAGER (KAM), **quien tendrá: **OBJETIVO**: *Lograr el presupuesto de contratos exitosos asignados, manteniendo una relación de largo plazo, entre...

  • Account Operations Manager

    hace 5 horas

    Bogota, Colombia Nuvei A tiempo completo

    The Account Operations Manager will be leading and accountable for all the operational related aspects to a portfolio of large and medium size merchants. The role also includes management responsibilities, while reporting into the VP Account Operations. Through constant customer engagement, products and services enablement, managing multiple tasks and...

  • Account Manager Korean

    hace 2 días

    Bogota, Colombia LikeIT System LLC A tiempo completo

    _**Job Purpose**_: To assist Account Manager in achieving the preset financial target, productivity standards, market focus and share objectives, customer Satisfaction and loyalty objectives for the designated Account import/Export Traffic segment **Key Accountabilities** Be responsible for achieving the revenue targets and productivity standards To work...

  • Key Account Manager B2B

    hace 1 día

    Bogota, Colombia 99minutos A tiempo completo

    En 99minutos buscamos el mejor talento para el área Comercial, requerimos un key account manager para canal 100 % B2B. Su misión principal en el cargo es prospectar, crear relaciones y cerrar cuentas corporativas clave para la empresa. **Requisitos**: - Profesional en Ingeniería industrial, Administración de empresas o afines. - Mínimo 2 años de...

  • Technical Account Manager, Colombia

    hace 4 semanas

    Bogota, Colombia Radware A tiempo completo

    Technical Account Manager, Colombia - (2400001I) **Technical Account Manager - Cloud Services, Colombia** **_ Position overview:_** **_ Responsibilities:_** - Build strong and positive relationships with customers in CALA - Manage the customer from onboarding, through the life cycle and ongoing Activities - Perform and provide detailed reviews of service...

  • Kam (Key Account Manager) - Canal

    hace 4 semanas

    Bogota, Colombia Talent Mapping A tiempo completo

    **Acerca del puesto KAM (Key Account Manager) - Canal Moderno/Autoservicio**: Importante empresa de consumo masivo se encuentra en búsqueda de un **Key Account Manager, **quién se encargará de garantizar el crecimiento en ventas y el cumplimiento presupuestal de las cuentas a cargo, siendo el socio comercial del cliente para desarrollar su cadena...

  • Account Manager

    hace 2 días

    Bogota, Colombia Entravision A tiempo completo

    **Digital Account Manager** **Location**: Mexico City, Mexico** **Department**: Digital** **Position Summary** The Digital Account Manager will be a key contributor in our Client Services team and will be responsible for working with internal and external partners to flawlessly execute campaigns for Advertisers/Agencies in Local US Markets and drive...

  • Account Manager

    hace 2 días

    Bogota, Colombia Entravision A tiempo completo

    **Digital Account Manager** **Location**: Bogota, Colombia** **Department**: Digital** **Position Summary** The Digital Account Manager will be a key contributor in our Client Services team and will be responsible for working with internal and external partners to flawlessly execute campaigns for Advertisers/Agencies in Local US Markets and drive revenue...